Tailored Maintenance Plans
Tailored Maintenance Plans | Generators | Electrical | Soddy-Daisy
When a Tennessee thunderstorm rolls through Soddy-Daisy, life keeps humming thanks to your trusty generators—and the experts at HEP who keep them that way. Our tailored maintenance plans are built around your household’s power demands, scheduling convenient inspections, oil changes, and load-bank tests that head off surprise breakdowns before they ever hit. You get proactive service from licensed electricians who know every make and model inside and out, plus digital reports after every visit so you can track performance with confidence.
Choose a plan that fits your budget and we’ll handle the rest: 24/7 priority dispatch, genuine replacement parts, and no-surprise pricing that makes it easy to plan ahead. With HEP on call, you’re free to enjoy lake days, family cookouts, and peaceful nights—secure in the knowledge that your generators are primed to deliver seamless, reliable power whenever Soddy-Daisy’s grid can’t.
FAQs
Why is a tailored maintenance plan important for my standby generator in Soddy-Daisy?
Soddy-Daisy’s mix of hot, humid summers and occasional winter ice storms can place heavy demands on standby generators. A customized maintenance plan ensures your unit is inspected and serviced at intervals that match your exact usage patterns, fuel type, and local environmental conditions. Regular oil and filter changes, battery checks, coolant tests, and load-bank exercises minimize the risk of unexpected failure and help the generator start instantly during power outages.
What services are included in your customized generator maintenance plans?
Every plan is built around your specific generator model, but a typical visit covers: complete visual inspection; oil, fuel, and air filter replacement; spark-plug cleaning or replacement; coolant and fuel quality testing; battery voltage and charger verification; transfer-switch inspection; load-bank testing to confirm proper wattage output; and a detailed service report. Optional add-ons include remote monitoring setup and 24/7 emergency response.
How often should my generator be serviced under the plan?
For most residential generators in Soddy-Daisy, we recommend two maintenance visits per year—one before peak summer storm season and one before winter. Light-commercial units or generators running more than 50 hours annually may need quarterly service. We track run-time hours via the onboard controller so the schedule always reflects actual usage rather than a generic calendar estimate.
Do you service all generator brands and models?
Yes. Our factory-trained technicians are certified on major brands such as Generac, Cummins, Kohler, Briggs & Stratton, and CAT. We stock common OEM parts locally in Soddy-Daisy, and our service vehicles carry multi-brand diagnostic tools, allowing us to handle both air-cooled and liquid-cooled models from 7 kW to 150 kW without delay.
What are the signs my generator may need maintenance sooner than scheduled?
Watch for hard starting, longer warm-up times, unusual noises, visible fuel or oil leaks, warning lights on the control panel, or a noticeable drop in power output during weekly self-tests. If you notice any of these symptoms, call us right away; our maintenance plan includes priority dispatch for subscribers so we can correct minor issues before they become major repairs.
How do I enroll in a maintenance plan and what will it cost?
Simply call our Soddy-Daisy office or request a quote online. We’ll collect basic information—generator brand, model, age, and average run hours—then create a proposal with one-, two-, or three-year options. Residential plans start at about $199 per year for a single 20 kW air-cooled unit, while larger liquid-cooled or commercial systems are priced after an on-site assessment. All plans include labor, standard consumables, and a 10% discount on non-contract repairs.