Commitment To Excellence
Commitment To Excellence | Generators | Electrical | Soddy-Daisy
From weekend storms to weekday projects, residents and businesses in Soddy-Daisy trust HEP’s seasoned electricians to keep the lights on with dependable generators and flawless installation. Our team combines meticulous craftsmanship, cutting-edge diagnostics, and genuine hometown courtesy, ensuring every unit is sized, wired, and tested for peak performance when you need it most. When you call, a live local expert answers; when we arrive, we respect your schedule, your property, and your budget—because excellence shouldn’t be an upgrade.
Backed by 24/7 emergency response and transparent, upfront pricing, we treat every job as if power to the entire community depends on it. From selecting the right fuel source to coordinating permits and maintenance plans, HEP handles every detail so you can relax knowing your investment is protected. Discover why Soddy-Daisy counts on HEP for lasting power, unwavering integrity, and a service experience as reliable as the generators we install.
FAQs
What types of generators do you install and service in Soddy-Daisy?
We work with the full spectrum of residential and light–commercial standby generators, including air-cooled and liquid-cooled units running on natural gas, propane, or diesel. Our technicians are factory-trained on leading brands such as Generac, Kohler, Briggs & Stratton, and Cummins, so we can handle new installations, warranty work, routine maintenance, and complex repairs on almost any model you have—or plan to purchase.
How do I determine the right size generator for my home or business?
The correct size depends on the total running wattage of the circuits or equipment you want to power during an outage. During our complimentary on-site assessment, we catalog your critical loads—HVAC, refrigerators, medical devices, IT equipment, well pumps, etc.—and perform a detailed load calculation. We then recommend a generator with at least a 20 % capacity buffer to handle start-up surges and future load additions. This eliminates the risk of overload, ensures proper fuel efficiency, and extends the life of the generator.
Do you offer emergency generator repair services, and how quickly can you respond?
Yes. Our emergency response team is on call 24/7 for Soddy-Daisy and surrounding Hamilton County communities. Because we stock common parts on our service vehicles and maintain a local warehouse, we can typically be at your door within two hours of your call. If a permanent repair requires specialty components, we install a temporary solution or arrange for a rental generator to keep your power on until parts arrive.
What does your “Commitment to Excellence” mean for generator projects?
It means every step—from the first phone call to the final commissioning report—follows strict quality and safety protocols. We carry Tennessee electrical and gas piping licenses, hold $2 million in liability insurance, and require continuous training for every technician. Each installation is inspected by a master electrician and tested under full load before we hand it over. We also register your unit for warranty, file all municipal paperwork, and provide you with a detailed owner’s manual and maintenance schedule.
How often should a standby generator be maintained, and do you provide maintenance plans?
Manufacturers recommend a professional service every 6–12 months or after 200 hours of run time, whichever comes first. A typical visit includes oil and filter changes, spark-plug replacement, battery testing, valve adjustment, firmware updates, and a load-bank test. We offer affordable annual and semi-annual maintenance plans that include priority scheduling, discounted parts, and digital service records. Signing up also keeps your factory warranty in force and greatly reduces the chance of unplanned downtime.
Will you handle permits, inspections, and utility coordination for my generator installation in Soddy-Daisy?
Absolutely. We pull all required electrical, plumbing, and fuel permits through the Hamilton County Building Inspection Department, schedule city or county inspections, and coordinate with EPB/Sequachee Valley Electric Co-op or Chattanooga Gas for meter upgrades or service disconnects. Our team also completes the NEC-mandated load-shed and transfer-switch documentation, so you have a fully code-compliant, hassle-free installation from start to finish.