- HEP
- Sudden Leaks
Sudden Leaks
Sudden Leaks | Emergency Plumbing | Plumbing | Soddy-Daisy
When a pipe bursts at midnight or water begins pooling across your kitchen floor, every second counts. HEP’s seasoned team races across Soddy-Daisy with fully stocked trucks, digital leak-detection tools, and the experience to stop damage in its tracks. From hidden pinholes to geyser-like ruptures, we pinpoint the source fast, repair it right the first time, and clean up so thoroughly you’ll hardly know there was a crisis—except for the welcome calm that follows.
Day or night, weekends or holidays, our technicians are on standby for true emergency plumbing situations. You’ll get upfront pricing, rock-solid warranties, and the friendly, can-do attitude that’s made HEP a household name throughout the Tennessee Valley. One call, and sudden leaks become yesterday’s worry.
FAQs
What counts as a plumbing emergency, and when should I call for sudden-leak service in Soddy-Daisy?
Any uncontrolled water release that can damage your home or create safety hazards is an emergency. Common examples include burst or frozen pipes, ceiling or wall leaks, ruptured water-heater tanks, slab leaks, and overflowing fixtures that won’t shut off. If you can’t stop the water with a simple valve turn—or if you’re unsure—call our emergency line right away. The sooner a professional arrives, the less structural damage, mold growth, and water waste you’ll face.
How fast can your emergency plumbers get to my Soddy-Daisy property?
Because we keep fully stocked service vehicles stationed throughout Hamilton County, our average response time inside Soddy-Daisy city limits is 30–60 minutes, even during off-hours. When you call, our dispatcher pinpoints the nearest on-call technician using GPS and sends you a text with their estimated time of arrival, so you’re never left guessing.
What should I do while waiting for the plumber after discovering a sudden leak?
1. Shut off the closest fixture valve or the home’s main water shut-off (usually at the meter or where the main line enters the house). 2. Kill power to any electrical circuits that may be getting wet. 3. Open cold-water faucets to relieve pressure in the lines. 4. Contain spreading water with towels or buckets and move valuables out of harm’s way. 5. Take photos for insurance documentation, but avoid DIY pipe repairs—temporary fixes can make things worse. 6. Clear a path to the leak so the technician can work quickly when they arrive.
Are your emergency plumbing services really available 24/7 in Soddy-Daisy, including weekends and holidays?
Yes. Our call center answers every phone call live, 24 hours a day, 365 days a year—Thanksgiving, Christmas, and Fourth of July included. We staff rotating crews so no homeowner is left without help. Unlike some competitors, we do not add “after-hours” surcharges; you pay the same transparent rates whether it’s 2 p.m. or 2 a.m.
How much will an emergency leak repair cost, and do I get an upfront estimate?
Pricing depends on leak location, pipe material, accessibility, and extent of water damage. After a quick on-site diagnosis, our technician presents a written, flat-rate quote before any work begins. Typical jobs range from a modest service-call fee for tightening a loose supply line to larger investments for replacing sections of burst copper or PEX. We accept major credit cards, offer financing for bigger repairs, and will gladly provide documentation for insurance claims.
Do you guarantee your emergency leak repairs, and what kind of warranties do you provide?
Absolutely. All emergency repairs come with a one-year labor warranty, and we honor full manufacturer warranties on any parts or fixtures we install. Because we are fully licensed and insured in Tennessee, your repair is carried out to current plumbing code. If the repaired section fails within the warranty period under normal use, we’ll return and fix it at no additional cost.