Unexpected Outages
Unexpected Outages | Electrical Repair | Electrical | Soddy-Daisy
When a storm sweeps through Soddy-Daisy and your lights suddenly flicker out, every minute without power can feel like an eternity. HEP’s licensed electricians arrive fast, armed with advanced diagnostic tools and a neighborly attitude, ready to track down the culprit and restore comfort to your home before food spoils, devices die, or safety systems shut down.
From replacing a single blown breaker to rebuilding damaged panels after a surge, our team treats each electrical repair with precision, clear communication, and up-front pricing. Day or night, you can count on the hometown experts backed by a 100% satisfaction guarantee—because Soddy-Daisy families deserve dependable power and total peace of mind.
FAQs
What should I do immediately when I experience an unexpected power outage in my home?
First, confirm whether the outage is isolated to your house or affects the neighborhood. Check your main breaker panel for a tripped breaker or blown fuse. If everything looks normal, contact your utility provider (EPB or Sequachee Valley Electric in the Soddy-Daisy area) to rule out a grid issue. If the utility confirms there is no external problem—or if you notice signs of electrical failure such as burning smells, buzzing panels, or partially powered circuits—turn off major appliances, keep everyone away from the service panel, and call our emergency line. We are available 24/7 to dispatch a licensed electrician who can safely diagnose and correct the fault.
How fast can your electricians reach my property in Soddy-Daisy during an emergency outage?
Because we are based in the Chattanooga metropolitan area, our on-call technicians can typically arrive anywhere in Soddy-Daisy within 45–60 minutes of your call—often sooner if you are near Dayton Pike, Sequoyah Road, or Hixson Pike. Our dispatch system tracks the closest available crew and sends real-time updates, so you know exactly when help will arrive. We also carry fully stocked service vans, enabling most repairs to be completed on the first visit without a second trip for parts.
What are the common causes of sudden electrical outages that you find in Soddy-Daisy homes?
While severe thunderstorms and high winds along the Tennessee River Valley are the leading external cause, we frequently discover in-home issues such as: (1) overloaded circuits caused by space heaters or window A/C units; (2) aging breaker panels that can no longer handle modern electrical loads; (3) loose or corroded service entrance connections; (4) rodent-damaged wiring in attics and crawl spaces; and (5) faulty GFCI or AFCI devices that trip prematurely. Our diagnostic process isolates the root cause so we can repair or replace the exact component and prevent repeat outages.
Are your electricians licensed, insured, and familiar with Tennessee electrical codes?
Yes. Every field technician holds a State of Tennessee Limited License Electrician (LLE) or Master Electrician credential, carries at least $1 million in general liability insurance, and undergoes annual background checks. We stay current with the 2023 edition of the National Electrical Code as adopted by Hamilton County and the City of Soddy-Daisy. This ensures that all repair work—whether replacing a breaker, rewiring a damaged branch circuit, or upgrading a service panel—passes inspection and keeps your property fully compliant.
Will repairing an unexpected outage damage my walls or require extensive rewiring?
In most cases, no. Our electricians use non-invasive diagnostic tools such as circuit tracers and thermal imaging cameras to pinpoint faults. If the issue is confined to the breaker panel, main disconnect, or a single branch circuit, we can usually repair or replace components without opening finished walls. When wiring inside walls must be accessed, we cut the smallest possible opening, follow neat work practices, and coordinate with drywall and paint specialists for seamless restoration. We always explain the scope of work before we begin so there are no surprises.
How much does an emergency outage repair typically cost and do you offer upfront pricing?
Service call fees start at $99 for after-hours emergencies, which covers travel and initial diagnostics. Once we find the problem, you receive a flat-rate quote—for example, $145–$225 to replace a failed breaker, $285–$450 to repair a burnt service conductor, and $950–$1,800 for a full panel replacement. You approve the cost before any repair begins; the price will not change even if the job takes longer than expected. We accept major credit cards, checks, and offer financing for repairs over $500. All work includes a one-year parts and labor warranty.