Emergency Repairs
Emergency Repairs | Commercial Plumbing | Plumbing | Soddy-Daisy
When a burst pipe floods your storefront at midnight or a clogged main line threatens to shut down production, HEP’s emergency repairs team arrives in minutes—fully stocked trucks, licensed technicians, and 24/7 dispatch right here in Soddy-Daisy. Our pros diagnose fast, fix fast, and leave your workspace cleaner than they found it, so you can reopen with confidence and keep revenue flowing instead of water.
From restaurants and retail plazas to manufacturing plants, we deliver code-compliant solutions that stand the test of time. Backed by transparent pricing and a workmanship guarantee, our commercial plumbing specialists handle everything from high-pressure jetting to water heater replacements without disrupting daily operations. One call to HEP, and your business is back in business.
FAQs
What qualifies as a plumbing emergency for a commercial property in Soddy-Daisy?
Any issue that threatens to shut down business operations, poses a health hazard, or risks significant property damage is considered an emergency. Common examples include burst or frozen pipes, major sewer backups, overflowing or non-functional restrooms, water main breaks, and gas line leaks. If you are unsure, call our 24/7 hotline and our dispatcher will help you determine the urgency.
How quickly can your team arrive at our Soddy-Daisy facility after we place an emergency call?
We maintain strategically located on-call technicians throughout the Soddy-Daisy area. Typical arrival time is 60 minutes or less within city limits and usually under 90 minutes for surrounding business parks. When you call, GPS-based dispatch assigns the closest fully stocked service vehicle to minimize downtime.
Do you handle specialty commercial systems such as grease traps, commercial water heaters, and backflow preventers?
Yes. Our licensed plumbers are trained and certified to service and repair all major commercial plumbing components, including grease interceptors, large-capacity water heaters and boilers, industrial pumps, backflow prevention devices, and high-pressure water lines. We carry replacement parts on our trucks and have direct supplier access for uncommon components to speed up repairs.
Will emergency service disrupt my business operations during peak hours?
Our goal is to keep your doors open. Whenever possible, we isolate the problem area so you can continue serving customers. For restaurants and retail, we can stage equipment out of customer view and schedule noisy work after hours. For critical systems that must be shut down, we coordinate with your management to minimize interruption and provide clear time estimates for restoration.
How are emergency repairs billed, and can I get a cost estimate before work begins?
We charge a flat emergency service fee that covers immediate response and initial diagnostics. After assessing the problem, our technician will present upfront pricing for the recommended repair, including parts and labor. No work proceeds without your signed approval. We accept major credit cards, purchase orders, and offer Net-30 terms for qualifying commercial accounts.
Can you help us prevent future plumbing emergencies?
Absolutely. We offer customizable preventative maintenance programs for Soddy-Daisy businesses, including quarterly drain cleaning, annual water heater flushes, backflow testing, and infrared camera inspections to detect hidden leaks. Regular maintenance extends equipment life, ensures code compliance, and greatly reduces unexpected downtime and repair costs.