Expert Team
Expert Team | Water Purification | Plumbing | Signal Mountain
Nestled atop scenic Signal Mountain, HEP’s expert team brings decades of plumbing know-how and cutting-edge water purification solutions straight to your tap. From comprehensive water testing to customized filtration systems, our licensed specialists identify and eliminate everything from hard-water minerals to lingering contaminants, so every sip tastes mountain-fresh. We combine locally focused service with the latest technology, ensuring your home enjoys cleaner water and greater appliance longevity.
Whether you’re building a new property or upgrading an existing system, we handle installation, maintenance, and emergency support with the same friendly professionalism Chattanooga residents have trusted for years. Enjoy transparent pricing, industry-leading warranties, and the peace of mind that comes from a dedicated crew committed to your family’s health. When it comes to reliable plumbing and water purification in Signal Mountain, HEP is just a call away.
FAQs
Why does Signal Mountain need specialized water purification solutions?
Signal Mountain’s municipal water often travels through aging infrastructure and can pick up sediment, chlorine by-products, and trace metals on the way to your tap. Our local geology also contributes elevated mineral content (hardness) in well water. Specialized purification systems—such as multi-stage carbon filtration, water softeners, or reverse osmosis—target these specific contaminants, ensuring safer, better-tasting water for drinking, cooking, and appliance longevity.
What types of water purification systems do you install and service?
We design, install, and maintain point-of-entry (whole-house) and point-of-use systems, including: • Carbon block and catalytic carbon filters for chlorine, taste, and odor removal • Salt-based and salt-free water softeners for hardness reduction • Reverse osmosis (RO) units for high-level contaminant removal and bottled-water quality • UV disinfection systems to neutralize bacteria and viruses • Iron and manganese filters tailored for well water. All equipment is NSF/ANSI certified and selected after on-site water testing.
How do I know which purification system is right for my home?
Our process starts with a complimentary in-home water analysis. We test for pH, hardness, total dissolved solids (TDS), chlorine/chloramine levels, iron, manganese, and bacteria risk. After reviewing your household size, water usage, space constraints, and budget, we create a customized solution. You’ll receive a clear proposal outlining equipment options, projected maintenance costs, and performance guarantees so you can make an informed decision.
What ongoing maintenance is required for a water purification system?
Maintenance depends on system type: • Carbon filters: replace cartridges every 6–12 months or after rated gallon capacity. • Water softeners: replenish salt pellets and schedule an annual inspection for valve cleaning. • RO systems: pre/post filters every 6–12 months, membrane every 2–3 years. • UV lamps: change annually and clean the quartz sleeve. We offer affordable service plans that include automatic reminders, filter delivery, and professional tune-ups to keep your system performing at peak efficiency.
Will a whole-house system reduce my utility bills?
Yes. Softened and filtered water prevents scale buildup in water heaters and plumbing lines, enabling them to operate more efficiently and last longer. Studies show water heaters in hard-water homes can lose up to 30% efficiency within two years. By eliminating scale, you’ll lower energy consumption, reduce detergent use by up to 50%, and extend the lifespan of appliances such as dishwashers, washing machines, and ice makers.
What warranties and support do you provide in Signal Mountain?
All systems come with manufacturer warranties—typically 5–10 years on tanks and control valves, 1–3 years on electronic components, and a prorated RO membrane warranty. Our labor is backed by a two-year workmanship guarantee, and you’ll have 24/7 emergency support from our licensed, bonded, and insured plumbers. Should you sell your home, most warranties are transferable, adding resale value while giving the new owners peace of mind.