Emergency Repairs
Emergency Repairs | Heating and Air Conditioning | Signal Mountain
When the mountain air turns brisk or the summer sun gets relentless, a sudden system breakdown can’t wait until morning. HEP’s emergency team is on call 24/7, arriving fast anywhere on Signal Mountain with fully stocked vans, certified technicians, and a customer-first attitude. From strange noises and no-heat nights to an AC that’s blowing hot air, we diagnose on the spot and start repairs immediately—so your family’s comfort is restored before you know it.
Neighbors choose HEP because we treat every service call like it’s our own home. Up-front flat-rate pricing, workmanship guarantees, and clear communication mean you’re never left guessing. Whether it’s your furnace, heat pump, or central AC, one number gets you reliable, round-the-clock help for heating and air conditioning emergencies in Signal Mountain.
FAQs
What situations are considered an HVAC emergency in Signal Mountain?
Any issue that threatens your family’s safety, comfort, or the integrity of your home qualifies as an emergency. Examples include complete loss of heating during a winter freeze, an AC outage when outdoor temperatures soar above 90 °F, smoking or sparking equipment, gas or refrigerant leaks, flooding around the indoor unit, and electrical odors. If you are unsure, call us—our dispatcher will help you determine whether immediate service is necessary.
How fast can your technicians reach my home in Signal Mountain for an emergency call?
We maintain on-call teams that serve only the Signal Mountain and greater Hamilton County area, so arrival times average 60–90 minutes after your call—often faster if you’re on the mountain itself. Our GPS-tracked fleet receives live traffic updates to choose the quickest route, and our technicians carry fully stocked service vans that allow them to complete most repairs in a single visit.
Are emergency repair services really available 24/7, even on holidays and weekends?
Yes. Heating and cooling problems seldom respect business hours, so we staff an after-hours hotline 365 days a year—including Thanksgiving, Christmas, and the Fourth of July. A live representative (never an answering machine) will collect your information, dispatch the nearest certified technician, and follow up until the repair is complete.
What types and brands of systems can you repair during an emergency visit?
Our EPA-certified technicians are trained to service gas furnaces, heat pumps, central air conditioners, ductless mini-splits, and dual-fuel systems from all major manufacturers—Carrier, Trane, Lennox, Rheem, Goodman, Mitsubishi, Daikin, and more. We stock common replacement parts such as capacitors, ignitors, contactors, blower motors, and refrigerant so we can restore heat or cooling without waiting for a parts order.
How much will an emergency HVAC repair cost, and do you offer financing?
Diagnostic fees for after-hours service start at a flat rate, which we quote on the phone before dispatching. Once we identify the problem, you’ll receive an up-front repair price based on our standardized menu—not the time we spend. There are no overtime multipliers or hidden surcharges. Major repairs over $500 are eligible for same-day financing with approved credit, and we accept all major credit cards to reduce stress during an urgent situation.
Is there anything I should do while waiting for the technician to arrive?
Yes. For heating failures, turn off the furnace at the switch or breaker if you smell gas, then open windows and evacuate until help arrives. For AC leaks, shut off the system to avoid water or refrigerant damage and place towels around the indoor unit. Keep pets and children clear of the equipment, and have your model and serial numbers handy for faster parts verification. Do not attempt DIY repairs—modern HVAC systems contain high-voltage components and pressurized refrigerant that can cause serious injury or void your warranty.