- HEP
- State-of-the-art Generators
State-of-the-art Generators
State-of-the-art Generators | Generators | Electrical | Signal Mountain
When thunderstorms roll over Signal Mountain or an unexpected grid failure hits, HEP keeps the lights on with state-of-the-art generators engineered for seamless, automatic power. Our locally owned team pairs rigorous installation standards with the industry’s most trusted brands, giving homeowners and businesses an instant safety net that boots up in seconds and runs whisper-quiet for days. From compact residential units to heavy-duty commercial solutions, each system is matched to your exact load needs and the unique elevations of the mountain so you never sacrifice comfort, security, or productivity.
Beyond dependable electricity, HEP delivers the peace of mind that comes from 24/7 monitoring, certified maintenance plans, and a friendly crew that’s always just a call away. Whether you’re safeguarding medical equipment, protecting refrigerated inventory, or simply making sure movie night isn’t interrupted, our generators stand ready to shoulder the load—letting you live and work on Signal Mountain with absolute confidence.
FAQs
What types of generators do you offer in Signal Mountain?
We supply a full line of residential standby units (7-26 kW), light-commercial generators (30-150 kW), and large industrial systems (180 kW and above). Fuel options include natural gas, propane, and diesel, allowing us to match the ideal model to your property’s existing utilities and power-output requirements.
How do I determine the right generator size for my home or business?
Our team performs a complimentary on-site load analysis where we record the running and start-up wattage of your essential circuits or entire facility. Using this data, we size a generator that can handle your maximum demand plus a 10-15 % safety margin, ensuring reliable power without overspending on capacity.
What makes your generators "state-of-the-art"?
All models feature digital voltage regulation (±1 %), sound-dampening enclosures rated 65 dB(A) or less at 7 m, dual-fuel capability on select units, and remote monitoring via smartphone app or secure web portal. They also use brushless alternators, low-emission engines compliant with EPA Tier 4 standards, and self-diagnostic controllers that alert you and our service desk if maintenance is needed.
Do you handle installation and permits in Signal Mountain?
Yes. We manage the entire turn-key installation: site survey, concrete pad construction, electrical and gas connections, ATS (automatic transfer switch) integration, and final commissioning. We also obtain all Hamilton County electrical, plumbing, and gas permits and schedule the required inspections so you don’t have to navigate local code requirements yourself.
How often do generators need maintenance, and do you provide service?
Standby generators should receive preventive maintenance every 6-12 months or after 200 run hours. Our factory-certified technicians offer flexible service plans that cover oil and filter changes, coolant checks, spark-plug replacement, firmware updates, battery testing, and a full system load-bank test. Emergency repairs are available 24 / 7, typically within 2 hours in the Signal Mountain area.
What warranty and support come with your generators?
Residential and light-commercial units include a 5-year parts and labor warranty, while industrial models carry a 2-year limited warranty that can be extended to 10 years. All purchases come with complimentary remote monitoring for the first year, priority response during power outages, and lifetime technical phone support from our local Chattanooga-area office.