Trusted Partner
Trusted Partner | Plumbing | Shelbyville
When pipes burst at midnight or a slow leak threatens to ruin your weekend, Shelbyville homeowners turn to HEP—the neighborly experts who pick up the phone fast, arrive on time, and solve the problem right the first time. Our licensed technicians bring decades of combined experience, upfront pricing, and the latest tools to every plumbing challenge, from water-heater tune-ups to full repipes. We treat your home with the same care we give our own, wearing shoe covers, laying down drop cloths, and leaving each space spotless.
Because emergencies don’t keep business hours, we keep the lights on 24/7 and back every repair with industry-leading warranties. Whether you need routine maintenance, fixture upgrades, or urgent plumbing rescue, HEP is the trusted partner Shelbyville counts on for peace of mind and crystal-clear communication. One call, and help is on the way.
FAQs
What plumbing services do your trusted partners in Shelbyville provide?
Our Shelbyville plumbing partners handle everything from routine maintenance—such as drain cleaning, fixture installation, and water-heater tune-ups—to major projects like repiping, sewer line replacement, and bathroom or kitchen remodels. They also install and repair traditional and tankless water heaters, sump pumps, garbage disposals, and backflow prevention devices.
Are your Shelbyville plumbers licensed and insured?
Yes. Every plumber we partner with in Shelbyville holds an active State of Indiana plumbing license and carries full liability and workers’-compensation insurance. Copies of license numbers and insurance certificates are available upon request for your peace of mind.
Do you offer 24/7 emergency plumbing service in Shelbyville?
Absolutely. Plumbing emergencies rarely happen during business hours, so our partners maintain on-call technicians 24 hours a day, 7 days a week—including holidays. Whether it’s a burst pipe, sewage backup, or water-heater failure, a certified plumber can usually arrive at your Shelbyville address within 60–90 minutes.
How do you price plumbing jobs, and will I get a written estimate first?
Service calls for diagnostics have a low flat fee that is waived if you approve the repair. Once the problem is identified, the technician provides a transparent, itemized quote that includes labor, materials, and tax. For larger projects, you’ll receive a written proposal outlining scope, timeline, and warranty terms before any work starts. No surprise fees—ever.
What kind of warranties do your plumbing partners offer?
Most routine repairs are backed by a 1-year parts-and-labor warranty, while water-heater installations often carry 6- to 12-year manufacturer warranties plus a 1- to 2-year workmanship guarantee. Larger projects such as whole-house repiping come with multi-year labor warranties and manufacturer-specific pipe warranties that can last up to 25 years.
How soon can I schedule a non-emergency appointment in Shelbyville?
For standard service calls, appointments are typically available within 24–48 hours. You can schedule online, by phone, or through our mobile app. Technicians provide two-hour arrival windows and send text notifications when they’re en route, so you never have to wait around all day.