Professional Service
Professional Service | Plumbing | Shelbyville
From clogged kitchen sinks to whole–home repiping, HEP brings decades of expertise right to your door in Shelbyville. Our certified technicians arrive on time, in uniform, and ready to tackle emergencies 24/7, using state-of-the-art tools that protect your fixtures and flooring. Neighbors trust us because we solve problems fast, explain every option clearly, and leave your space cleaner than we found it—so you can get back to living, not worrying about leaks.
Choosing HEP means straightforward pricing, iron-clad workmanship warranties, and a hometown team that treats every call like it’s from family. Whether you need routine maintenance, water-heater upgrades, or precision drain cleaning, we’re committed to delivering the smoothest plumbing experience Shelbyville has ever seen. Call, click, or chat today and discover why locals say, “Call HEP—you’ll be happy!”
FAQs
What plumbing services do you offer in Shelbyville?
We provide a full range of residential and light-commercial plumbing solutions, including leak detection and repair, drain cleaning, water-heater installation and maintenance (tank and tankless), sewer line inspection and replacement, fixture upgrades, water-quality testing and filtration, sump-pump service, and bathroom or kitchen remodel plumbing. If water runs through it, we can install, repair, or replace it.
Are your plumbers licensed and insured?
Yes. Every technician who arrives at your door is a state-licensed plumber who has completed rigorous training and background checks. Our company also carries full liability and workers’ compensation insurance, so you’re protected from unexpected costs or damages while we work on your property.
Do you offer emergency plumbing services, and how quickly can you respond in Shelbyville?
Absolutely. Our emergency hotline is staffed 24/7/365. Because our dispatch center is located right here in Shelbyville and our trucks are GPS-tracked, the average response time within city limits is 60 minutes or less. Nights, weekends, and holidays are all covered, and there is always a licensed plumber on call.
How much does a typical service call cost?
We charge a transparent flat diagnostic fee of $79, which includes travel to your location, a thorough inspection, and a written estimate. Once we identify the issue, we quote a fixed-price repair so you know the total cost up front—no hourly surprises. If you proceed with the repair the same day, we waive the diagnostic fee.
What areas around Shelbyville do you serve?
In addition to Shelbyville proper, we service the surrounding communities of Bedford, Bell Buckle, Wartrace, Unionville, and Christiana, as well as rural addresses within a 30-mile radius. If you’re unsure whether you’re in our service zone, just give us a call and we’ll verify immediately.
Can I prevent plumbing problems, and do you offer maintenance plans?
Regular maintenance is the best way to avoid costly breakdowns. We offer annual and semi-annual service agreements that include whole-home plumbing inspections, water-heater flushing, water-pressure testing, drain camera checks, and a 10% discount on any repairs found during the visit. Members also receive priority scheduling and no after-hours fees for emergency calls.