Local Experience
Local Experience | Plumbing | Shelbyville
From Main Street cafĂ©s to the quiet cul-de-sacs by Duck River, Shelbyville homeowners have relied on HEP for decades to keep the water moving and the comfort flowing. Our licensed technicians live right here in Bedford County, so they know the quirks of local soil, the demands of older farmhouses, and the latest code requirements for new builds. Show us a stubborn Victorian claw-foot tub, a barn apartment with zero water pressure, or a brand-new subdivision that needs flawless rough-insâour toolbox and know-how are already tailored for it.
What sets us apart is a mix of neighborly care and cutting-edge training. We arrive when we say we will, explain every option in plain English, and tidy up like it was our own place. Behind the scenes, our warehouse stocks hard-to-find parts specific to Shelbyvilleâs aging copper lines and the PEX favored in modern builds, so youâre never left waiting. Whether youâre chasing energy efficiency, battling a surprise leak at 10 p.m., or planning a dream kitchen, HEP is the hometown name to remember for dependable plumbing without the hassle.
FAQs
What plumbing services do you offer in Shelbyville?
We provide a full range of residential and light-commercial plumbing services in Shelbyville, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line inspection and replacement, fixture upgrades (faucets, sinks, toilets), sump pump installation, backflow prevention testing, and 24/7 emergency repairs.
Are your plumbers licensed and insured for work in Shelbyville?
Yes. Every technician on our team holds a valid Kentucky master or journeyman plumbing license and carries full liability and workersâ compensation insurance. This not only meets Shelbyville and state requirements but also ensures your property and our staff are protected while we work.
How fast can you respond to a plumbing emergency in Shelbyville?
Because weâre locally based, our on-call crew can reach most Shelbyville addresses within 60 minutes, day or night. Our dispatch center monitors calls 24/7, triages emergencies, and sends the nearest equipped truck, so burst pipes, blocked sewer lines, or failed water heaters get priority service.
What are your pricing and payment options?
We use upfront, flat-rate pricing. After diagnosing the issue, the technician will present a written quote before any work beginsâno surprise add-ons. We accept cash, checks, major credit cards, and contactless payments. Financing plans are also available for larger projects such as repipes or water-heater replacements.
Do you offer any warranties or guarantees?
All labor is backed by a one-year workmanship guarantee, and we honor or extend manufacturer warranties on parts and fixtures we supply. For example, most tank-type water heaters come with a 6-year tank warranty, which we supplement with our installation guarantee. If an issue arises within the covered period, we return and make it right at no charge.
How can I prevent plumbing problems in my Shelbyville home?
Annual maintenance is the best defense. We recommend scheduling a whole-home plumbing inspection each spring, flushing water heaters to remove sediment, checking water pressure (ideal range: 50â60 psi), and having drains professionally cleaned before holiday hosting season. Installing inexpensive water-sensor alarms near critical appliances can also provide early leak detection and prevent costly damage.