State-of-the-art Equipment
State-of-the-art Equipment | Main Line Issues | Plumbing | Shelbyville
When weird gurgles echo through your drains or a sudden backup threatens your Shelbyville home, HEP’s state-of-the-art equipment is ready to zero in on stubborn main line issues fast. Our technicians arrive with high-definition sewer cameras, precision locators, and powerful hydro-jetting rigs that strip away roots, grease, and years of buildup without tearing up your yard. The result? A crystal-clear picture of what’s happening beneath your foundation and a targeted fix that lasts.
From emergency clogs at midnight to preventive maintenance on a sunny afternoon, we blend hometown service with cutting-edge tech to keep Shelbyville’s water flowing. Skip the guesswork and messy dig-ups—call HEP and experience how modern tools and seasoned pros make even the toughest main line issues feel like no big deal.
FAQs
What are the most common signs of main line plumbing issues in Shelbyville homes?
Typical warning signs include multiple drains backing up at once, gurgling sounds in toilets when other fixtures are used, foul sewage odors around floor drains or in the yard, wet spots or sinkholes near the sewer lateral, and unusually lush patches of grass. If you notice any of these symptoms, your main sewer line could be partially or fully blocked and should be inspected promptly to prevent wastewater backups into the home.
How does your state-of-the-art diagnostic equipment detect main line blockages?
We use a combination of high-resolution sewer video cameras and electronic pipe locators. The camera is snaked through the main line, giving us a real-time, HD view of the pipe’s interior, so we can spot root intrusions, cracks, bellies, or foreign objects. The locator above ground pinpoints the camera’s exact position and depth, which tells us where and how deep any problem area is without guesswork or unnecessary digging. This approach saves time, reduces labor costs, and minimizes disruption to your property.
Can trenchless technology really repair my main sewer line without digging up my yard?
Yes. For many Shelbyville properties we can use cured-in-place pipe (CIPP) lining or pipe bursting. CIPP involves inserting a resin-saturated liner into the existing pipe, then curing it in place to form a seamless, joint-free new pipe within the old one. Pipe bursting pulls a new HDPE pipe through the existing line while simultaneously fracturing and expanding the old pipe outward. Both methods require only one or two small access pits, preserve landscaping, sidewalks, and driveways, and typically restore service the same day.
How quickly can your Shelbyville team respond to an emergency main line backup?
We provide 24/7 emergency service across Shelby County. In most cases, a certified technician can be on site within 60–90 minutes of your call. Our service trucks are fully stocked with hydro-jetting rigs, cameras, and repair materials, allowing us to diagnose and often clear the blockage or install a temporary bypass right away. If a full repair is required, we coordinate permits and crews so work can begin as early as the next business day.
What preventive maintenance services do you offer to avoid future main line problems?
We recommend annual or semi-annual hydro-jetting to scour grease, scale, and minor root growth from the pipe walls before they form severe obstructions. After jetting, we re-camera the line to verify cleanliness and check for developing structural issues. For older clay or cast-iron pipes, we also offer root-inhibiting chemical treatments and can install cleanout access points to make future maintenance faster and less invasive. Customers who enroll in our Maintenance Membership receive priority scheduling, service discounts, and transferable documentation for real-estate transactions.
Are your main line repair services covered by any warranties or guarantees?
Absolutely. Conventional excavated replacements carry a 10-year workmanship warranty on labor and a manufacturer’s warranty on pipe materials that ranges from 25 years to lifetime. CIPP liners include a 50-year transferable warranty against leaks, cracks, and root intrusion. All hydro-jetting and camera inspections come with a 30-day satisfaction guarantee: if the same drain backs up within that period, we return at no charge. We are licensed, bonded, and insured in the State of Indiana and pull all required Shelbyville permits to ensure full code compliance.