Professional Service
Professional Service | Plumbing | Sharps Chapel
When a leak springs or a renovation dream begins taking shape, Sharps Chapel residents turn to HEP for fast, friendly, and impeccably neat plumbing solutions. Our licensed technicians arrive when promised, explain every option in plain language, and treat your home like it’s their own—shoe covers, protective mats, and a thorough cleanup come standard. From well-pump issues near Norris Lake to water-heater upgrades that tame those chilly Tennessee mornings, we handle it all with the latest tools and a neighborly smile.
Customers love that HEP backs every repair and installation with transparent pricing and a 100% satisfaction guarantee. Whether you need an emergency fix at midnight, a routine inspection before listing your cabin, or a full bath remodel that pairs rustic charm with modern efficiency, one call connects you to Sharps Chapel’s most trusted team. Let us keep life flowing smoothly so you can spend more time hiking Chuck Swan or cruising the lake—and far less time worrying about pipes.
FAQs
What plumbing services do you offer in Sharps Chapel?
We provide a full range of residential and light-commercial plumbing solutions, including leak detection and repair, water-heater installation and maintenance, drain and sewer cleaning, fixture upgrades, well-pump and pressure-tank service, back-flow prevention, and complete bathroom or kitchen remodel plumbing. Because many homes in Sharps Chapel draw water from wells or Norris Lake, we also specialize in filtration and water-quality testing.
Do you offer 24/7 emergency service, and how quickly can you get here?
Yes. Our emergency dispatch line is staffed around the clock. Because our shop is located off Sharps Chapel Road, our on-call technician can usually arrive anywhere in the 37866 ZIP code within 45 minutes, even after hours, weekends, or holidays. We carry a fully stocked service vehicle so that most burst pipes, sewer backups, or water-heater failures can be repaired in a single visit.
Are your plumbers licensed and insured in Tennessee?
Absolutely. All field technicians hold current State of Tennessee Limited Licensed Plumber (LLP) credentials, and the company maintains a Tennessee Contractor’s license (#000000 for plumbing). We carry $2 million in general liability and full workers’ compensation coverage, so you are protected against any job-site accident or property damage.
How much does a typical service call cost, and do you provide free estimates?
Our standard diagnostic fee is $79, which covers the trip to your home and a detailed assessment. If you choose to proceed with the recommended repair the same day, we waive that fee. For larger projects—such as re-piping, water-heater replacement, or bathroom remodels—we provide written, no-obligation estimates at no charge. Pricing is flat-rate, so you know the total before work begins.
Which surrounding areas do you serve beyond Sharps Chapel?
In addition to greater Sharps Chapel, we routinely serve Maynardville, Luttrell, Hickory Star, New Tazewell, Union County, and the lake communities along the Powell River and Norris Lake shoreline. If you are unsure whether we cover your address, just call—our dispatcher can confirm in seconds.
What can I do to prevent plumbing problems between professional visits?
• Insulate exposed pipes in crawl spaces and unheated basements to avoid winter freezes common around Norris Lake. • Have your water heater flushed annually to reduce sediment buildup from local well and lake water. • Install strainers in sinks and tubs to keep hair and debris out of drains. • Avoid pouring grease or harsh chemicals down drains; instead, use enzyme-based cleaners monthly. • Test shut-off valves twice a year to be sure they turn freely. • Schedule a whole-home plumbing inspection every 2-3 years so minor issues are caught before they become emergencies.