- HEP
- Expert Service
Expert Service
Expert Service | Plumbing | Sharps Chapel
When pipes burst in the middle of the night or your water heater gives up just as guests arrive, you want a neighbor you can trust, not a distant call center. HEP’s expert team lives and works right here in Sharps Chapel, bringing decades of experience and a fully stocked van to every doorstep. From meticulous leak detection to complete fixture installations, we handle each job with the same care we’d give our own homes—explaining options clearly, keeping work areas spotless, and guaranteeing satisfaction long after the wrench is set down.
Our commitment goes beyond dependable plumbing repairs. We pride ourselves on quick response times, upfront pricing without surprises, and a friendly attitude that turns a stressful situation into an easy conversation. Whether you’re tackling a weekend cabin renovation or scrambling to stop an unexpected flood, call HEP and enjoy the confidence that comes from having Sharps Chapel’s most trusted professionals on tap.
FAQs
What plumbing services do you offer in Sharps Chapel?
Our licensed team handles everything from minor repairs to full system installations. Typical requests include leak detection and repair, drain and sewer cleaning, water-heater installation and maintenance (tank and tankless), fixture replacement, repiping, well-pump and pressure-tank service, and bathroom or kitchen remodel plumbing. If it moves water or gas in your home or cabin, we can install, repair, or upgrade it.
Are your plumbers licensed and insured?
Yes. Every technician who arrives at your door holds a Tennessee journeyman or master plumbing license and carries full liability and workers’-comp insurance. Copies of the credentials are available upon request, so you can have complete confidence that all work meets state and local Sharps Chapel code requirements.
Do you provide 24/7 emergency plumbing service?
Absolutely. Burst pipes, overflowing toilets, and water-heater failures don’t wait for business hours, so neither do we. Our dispatcher answers calls 24 hours a day, 365 days a year, and a fully stocked service van can usually be on the road within minutes of your call, even on weekends and holidays.
How quickly can you get to my home in Sharps Chapel?
Because our shop is less than 20 minutes from most Sharps Chapel neighborhoods, same-day service is the norm. For emergencies we strive for a 60-minute arrival window. Non-urgent jobs can be scheduled at your convenience, including early-morning or early-evening slots to accommodate work schedules.
What are your pricing and estimate policies?
We offer free, no-obligation on-site estimates for larger projects. For standard repairs we use flat-rate, upfront pricing, so you know the cost before we begin. There are no hidden fees; travel time, permits, and basic materials are included. Seniors, veterans, and first responders receive a 10 % discount.
Do you guarantee your work?
Yes. All labor is backed by a one-year workmanship warranty, and many parts we install carry manufacturer warranties of 5–12 years. If a covered problem recurs within the warranty period, we fix it at no charge—no questions asked.