Personalized Service
Personalized Service | HVAC Unit Replacement | Heating and Air Conditioning | Sharps Chapel
From the first friendly handshake to the final system check, HEP’s personalized service brings hometown care to Sharps Chapel homeowners who need trustworthy HVAC unit replacement. Our certified technicians don’t just swap out equipment—they craft a tailored comfort plan that factors in your home’s layout, energy goals, and budget, then install high-efficiency systems that trim utility costs while keeping every room perfectly conditioned year-round.
When you schedule a visit, we show up on time, walk you through clear estimates, and handle permits, disposal, and post-install cleanup so you can relax. Add in flexible financing, industry-leading warranties, and 24/7 support, and you’ll see why neighbors across Sharps Chapel turn to HEP for heating and cooling upgrades that feel as good as they perform.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
In most cases, we recommend replacement when your system is more than 10–15 years old, requires frequent or costly repairs, or no longer maintains a comfortable temperature even after servicing. Newer high-efficiency equipment can cut energy consumption by 20–40 %, so if your monthly utility bills are climbing, a replacement will often pay for itself over time. During our free in-home assessment, we measure system performance, check refrigerant pressures, and review your repair history to help you decide with confidence.
What HVAC brands and efficiency ratings do you offer in Sharps Chapel?
We are an authorized dealer for Trane, Rheem, and Goodman, but we also install most major manufacturers upon request. Systems are available in SEER2 ratings from the federal minimum (currently 14.3 SEER2 for split systems in Tennessee) up to 22 SEER2 for ultra-high-efficiency heat pumps. We’ll explain the pros, cons, and price differences between standard, mid-tier, and premium models so you can choose the right balance of comfort and long-term energy savings.
How long does a full HVAC replacement take and will I be without heating/air during the process?
A typical residential change-out (indoor air handler, outdoor condenser/heat pump, new thermostat, and basic duct adjustments) is completed in one day. We schedule arrivals between 8–9 a.m., remove the old equipment, set the new units, pressure-test and evacuate the refrigerant lines, and commission the system before 5 p.m. In rare cases that require extensive duct modifications or electrical upgrades, the project may extend to two days, but we always ensure you have at least temporary electric heat or window cooling overnight.
Do I need permits or inspections for an HVAC replacement in Union County?
Yes. The State of Tennessee and Union County require a mechanical permit and, in many cases, an electrical permit for any HVAC equipment replacement. As a licensed and insured contractor, we secure all necessary paperwork, coordinate inspections, and provide the final Certificate of Completion for your records. This protects your home value, keeps warranties valid, and ensures the installation meets current safety and energy codes.
Are financing or rebate options available to help cover the cost?
Absolutely. We partner with Synchrony and FTL Finance to offer low-interest and 0% promotional plans ranging from 6 to 120 months. Qualifying high-efficiency systems may also be eligible for up to $2,000 in federal tax credits under the Inflation Reduction Act and seasonal utility rebates from Knoxville TVA Employees Credit Union EnergyRight® programs. During your estimate, we’ll calculate all incentives and present monthly payment options tailored to your budget.
How do you determine the right size HVAC unit for my home?
Proper sizing is critical for comfort and efficiency, so we never use a one-size-fits-all approach. Our technician performs a Manual J heat-gain/heat-loss calculation that factors in square footage, insulation levels, window orientation, air infiltration, and local Sharps Chapel climate data. We then match your load requirements with equipment that delivers the correct BTUs and airflow. Right-sized systems run longer, quieter cycles, remove humidity more effectively, and avoid the short-cycling that leads to higher energy bills and premature wear.