Urgent Repair
Urgent Repair | Emergency Plumbing | Plumbing | Sharps Chapel
When a pipe bursts in the middle of the night or your water heater quits on a holiday, HEP’s team is already on the road to Sharps Chapel. Our licensed technicians arrive fast, fully stocked, and ready to diagnose and fix the problem on the first visit, so you can get back to hot showers, smooth drains, and peace of mind. Homeowners across Union County count on us for courteous service, transparent pricing, and the skill that only comes with decades of hands-on experience in emergency plumbing.
Day or night, we pick up the phone in three rings or less and dispatch a crew that treats your home like their own—wearing shoe covers, explaining every option, and never leaving a mess behind. From frozen-pipe repairs and sewer backups to gas-line leaks, HEP delivers the kind of emergency plumbing response that turns chaos into comfort. Call now, and we’ll be at your door before the water reaches your ankles.
FAQs
What situations count as a true plumbing emergency in Sharps Chapel?
Any problem that threatens to damage your property, disrupts essential water or waste service, or creates a health hazard is considered an emergency. Common examples include burst or frozen pipes, major water leaks, backed-up sewer lines, overflowing toilets, sudden loss of water pressure, gas or water heater leaks, and any flooding in basements or crawl spaces. If you are unsure, call us—our dispatcher can help you decide whether immediate service is necessary.
How fast can your emergency plumber reach my home or business?
Because we keep on-call technicians stationed in or near Sharps Chapel 24/7, our typical response time is 60 minutes or less. When you call, we dispatch the nearest fully stocked service vehicle through GPS routing, give you a live ETA, and send text updates so you know exactly when help will arrive.
Do emergency service calls cost more than regular appointments?
Emergency plumbing involves after-hours labor, rapid dispatch, and access to parts outside normal supply-house hours, so there is an additional fee. However, we cap our emergency surcharge and always quote pricing up front before any work begins. There are no hidden charges, and senior, military, and first-responder discounts still apply, even at 2 a.m.
What can I do right now to limit water damage until the plumber gets here?
1) Turn off the main water shut-off valve—usually located where the service line enters the house or near the water meter. 2) Open nearby faucets to relieve pressure and drain remaining water. 3) If you can reach the leak safely, place a bucket or towels to contain water. 4) Switch off electricity to any affected area if water is near outlets or appliances. 5) Do NOT use chemical drain cleaners or attempt DIY gas-water-heater repairs; these can make the situation worse. Then wait in a safe place for our technician to arrive.
Are your emergency plumbers licensed, insured, and familiar with Tennessee codes?
Yes. Every technician holds a current Tennessee state plumbing license, carries full liability and workers-comp insurance, and receives ongoing training in the latest IRC and local Union County building codes. We also pull any required emergency permits on your behalf, ensuring all repairs meet or exceed local and state regulations.
Can you recommend ways to prevent future plumbing emergencies?
Absolutely. After the repair, your technician can perform a free visual plumbing inspection. Typical preventive steps include insulating exposed pipes to prevent freezing, installing leak-detection sensors, scheduling annual water-heater flushes, replacing worn supply lines, and adding whole-home pressure regulators. We can also set you up on an affordable maintenance plan that provides priority service, annual check-ups, and discounts on future repairs.