Emergency Repairs
Emergency Repairs | Electrical | Sharps Chapel
When the lights go out in Sharps Chapel, homeowners and businesses alike turn to HEP for fast, trustworthy help. Our licensed technicians arrive fully equipped, day or night, to diagnose the issue, secure the scene, and restore power with minimal disruption. From sparking breaker panels to storm-damaged lines, we tackle every electrical emergency as if it were happening in our own homes—because your safety is our priority.
You’ll never wait on hold or wonder when help will arrive; our 24/7 dispatch keeps you updated in real time, and transparent pricing means no surprises once the job is done. Call, text, or tap the “Request Service” button to get Sharps Chapel’s most responsive electrical rescue team on the way.
FAQs
What situations are considered electrical emergencies?
Any issue that poses an immediate risk to people or property is an electrical emergency. Common examples include sparking outlets, smoking or burning smells from panels or wiring, frequent breaker trips accompanied by heat or noise, complete power loss to critical circuits, flooding that reaches electrical components, and visible arcing or downed power lines. If you are unsure, treat the situation as an emergency, shut off power at the main breaker if it is safe to do so, and call us right away.
How quickly can your team arrive at my Sharps Chapel property?
Because our technicians are dispatched from within Union County, we can usually reach any address in the Sharps Chapel area within 60 minutes—often faster during normal traffic conditions. When you call, our dispatcher will give you an accurate estimated time of arrival and keep you informed if road or weather conditions affect travel time.
Do you offer 24/7 emergency electrical service, including nights and weekends?
Yes. Electrical problems don’t keep business hours, and neither do we. Our emergency response line is staffed 24 hours a day, 7 days a week, including holidays. Whether it’s 2 AM on a Sunday or Christmas afternoon, a licensed electrician is on call and ready to restore safety and power to your home or business.
What should I do while waiting for the emergency electrician to arrive?
If it is safe, turn off the main breaker to halt the flow of electricity. Keep people and pets away from the affected area, especially if there is smoke, sparks, or standing water. Do not touch scorched outlets, exposed wires, or appliances that were involved in the incident. If you smell burning plastic, ventilate by opening windows. In case of fire or visible flames, evacuate and dial 911 before calling us. Having your breaker box, recent utility bills, and any warranty information handy can also speed up diagnostics once we arrive.
Are your electricians licensed and insured for emergency work in Tennessee?
Absolutely. Every technician we dispatch holds a current Tennessee Electrical Contractor or Journeyman license, carries photo ID, and is fully insured for liability and workers’ compensation. We also stay up-to-date on the latest National Electrical Code (NEC) revisions and local Union County ordinances, so you can be confident all repairs meet or exceed safety standards.
How is pricing determined for emergency electrical repairs?
Because every emergency is different, we start with a diagnostic assessment upon arrival. Once we identify the fault, we provide you with a transparent, written quote that includes labor, parts, and any after-hours surcharge before work begins. Our trucks are stocked with common components to avoid multiple trips and extra costs. We accept major credit cards, checks, and offer financing for larger repairs. No work proceeds without your approval, and there are no hidden fees.