Personalized Solutions
Personalized Solutions | Air Conditioning | Heating and Air Conditioning | Sharps Chapel
When the summer sun climbs over Norris Lake, Sharps Chapel homeowners turn to HEP’s personalized solutions heating and air conditioning team for reliable comfort. Our certified technicians live and work right here in Union County, so they understand the unique challenges our climate brings—scorching afternoons, sudden humidity spikes, and nights that never seem to cool down. Whether you need a fast repair, an energy-saving upgrade, or a brand-new installation, we tailor every service to your home’s size, lifestyle, and budget, ensuring peak efficiency and whisper-quiet performance.
From the moment you schedule a visit, we keep the process simple and transparent: up-front pricing, courteous reminders, and a thorough explanation of every option. We stock most parts on our trucks, which means same-day fixes are the rule, not the exception. And because comfort shouldn’t come at the expense of peace-of-mind, all our work is backed by HEP’s rock-solid satisfaction guarantee. Discover why your neighbors trust us for air conditioning that goes the extra degree. Call today, and let’s make your Sharps Chapel home the coolest place on the peninsula.
FAQs
What air-conditioning services does Personalized Solutions Heating & Air Conditioning provide in Sharps Chapel?
We offer complete residential and light-commercial AC care, including new system design and installation, replacement of outdated units, seasonal tune-ups, 24/7 emergency repairs, indoor-air-quality upgrades, ductwork inspection and sealing, smart-thermostat integration, and energy audits. All work is performed by NATE-certified technicians who understand the specific cooling demands created by Sharps Chapel’s summer humidity and lake-side temperatures.
How can I tell whether my air conditioner should be repaired or replaced?
A rule of thumb is to consider replacement if the unit is over 12–15 years old, uses R-22 refrigerant, or if the cost of repairs multiplied by the unit’s age exceeds $5,000. Other red flags include frequent breakdowns, rooms that never reach the set temperature, or utility bills that are higher than last summer’s for similar usage. During a free in-home consultation we perform a cost-benefit analysis, evaluate SEER2 efficiency gains, and size the system using ACCA Manual J calculations so you can make an informed decision.
How often should my AC be serviced and what does your maintenance visit include?
We recommend one comprehensive tune-up each spring before heavy cooling season. Our Precision Maintenance Plan includes: cleaning the condenser and evaporator coils, checking refrigerant charge, tightening electrical connections, lubricating moving parts, clearing the condensate drain, calibrating the thermostat, inspecting ductwork for leaks, and verifying safe system start-up and shutdown. Members receive priority scheduling, a 15% parts discount, and complete service records to keep your factory warranty valid.
Are there energy-efficient cooling options that perform well in the East Tennessee climate?
Yes. High-efficiency heat pumps (now rated up to 20+ SEER2), variable-speed compressors, and ductless mini-split systems all handle our mix of humid summers and mild winters while cutting energy use 30–50% compared with older 10 SEER units. We also install Energy Star certified equipment and offer load-matching zoning controls to cool only the spaces you occupy. During a consultation we’ll project annual operating costs so you can see the payback period.
How fast can you respond to an air-conditioning emergency in Sharps Chapel?
Because we’re locally owned and keep fully stocked service vehicles in Union County, most emergency calls are answered within two hours—day or night. Our technicians are on call 24/7/365, and there is never an answering service; you reach a live dispatcher who can dispatch the nearest crew. Common repair parts such as capacitors, contactors, and blower motors are carried on the truck so we can restore cooling on the first visit more than 90% of the time.
Do you offer financing, rebates, or warranties on new AC systems?
Absolutely. We have 0% APR financing for up to 18 months on qualifying installations, plus low-interest plans that extend to 120 months. As a TVA EnergyRight Quality Contractor Network member, we help you capture available utility rebates, manufacturer cash incentives, and federal tax credits (up to $2,000 for high-efficiency heat pumps). All new systems come with a 10-year parts warranty and a one-year labor guarantee, with optional extended labor coverage for up to 10 years.