Reliable Service
Reliable Service | Main Line Issues | Plumbing | Sewanee
Whether you’re dealing with stubborn backups in your tub, unexplained puddles in the yard, or a sudden drop in water pressure, main line issues can bring daily life in Sewanee to a standstill. HEP’s seasoned plumbers combine small-town courtesy with cutting-edge tools—think video scoping, electronic leak detection, and trenchless repair—to pinpoint the exact trouble spot without tearing up your landscape. We arrive on time, protect your home with drop cloths and shoe covers, and explain every option in plain English so you stay in control of the fix and the final bill.
From emergency unclogs at midnight to preventative maintenance plans that keep your sewer and water lines flowing freely all year, our family-owned team is committed to “Happy, Exciting, Productive” service that lives up to the HEP name. One call brings a fully stocked truck, transparent pricing, and a workmanship guarantee backed by decades of local trust—so you can get back to enjoying mountain views instead of worrying about what’s beneath the ground. Contact us today and let Sewanee’s most reliable crew solve your main line issues for good.
FAQs
How can I tell if my main sewer line is clogged?
Common warning signs include multiple drains backing up at once, gurgling sounds in toilets or tubs, foul odors coming from floor drains, and water pooling around the basement floor drain. If you notice any of these issues in your Sewanee home, turn off water fixtures and call our team immediately to prevent sewage from backing up into living spaces.
What causes main line blockages in Sewanee homes?
Blockages are often the result of invasive tree roots seeking moisture, accumulated grease and food waste, “flushable” wipes that don’t break down, collapsed or sagging pipe sections, and mineral buildup in older cast-iron lines. Sewanee’s mature trees and seasonal temperature swings can accelerate root intrusion and pipe movement, making regular inspections essential.
Can you inspect my main line without digging up my yard?
Yes. We offer trenchless video camera inspections that allow us to feed a high-resolution camera through an existing clean-out or small access point. The live footage reveals blockages, cracks, and root intrusions without disturbing your landscaping. After the inspection we provide a digital recording and a detailed repair plan if problems are found.
How quickly can your Sewanee plumbing team respond to a main line emergency?
We provide 24/7 emergency service throughout Sewanee and the surrounding Plateau communities. A certified technician is typically on site within 60–90 minutes of your call, fully equipped with hydro-jetting machines, pipe locators, and video diagnostic tools to restore flow the same day whenever possible.
Will my homeowner’s insurance cover main line repairs or replacement?
Coverage depends on the policy and the cause of the damage. Sudden, accidental events—such as a line damaged by a fallen tree—are often covered, while gradual wear, corrosion, or root intrusion usually are not. We can supply detailed inspection reports and photos to help you file a claim and will work directly with your adjuster when needed.
What can I do to prevent future main line problems?
Schedule a professional camera inspection every 18–24 months, avoid flushing wipes, hygiene products, or large quantities of paper, use drain strainers to keep food scraps and hair out of pipes, and install a root barrier or switch to PVC if you have aggressive tree roots. We also recommend annual hydro-jetting to clear grease and mineral deposits before they harden into full blockages.