Skilled Professionals
Skilled Professionals | Air Conditioning | Heating and Air Conditioning | Sewanee
When Sewanee’s summer sun turns up the heat, HEP’s skilled professionals arrive with cool confidence and decades of know-how. Our certified technicians are neighbors who understand the mountain climate, the historic homes, and the unique charm of this community. From precision installations to whisper-quiet repairs, we work quickly, cleanly, and courteously—so you can get back to porch-sitting, studying, or stargazing without breaking a sweat.
Choose HEP for reliable air conditioning that’s backed by transparent pricing, 24-hour emergency support, and a satisfaction guarantee as solid as the Domain’s stone walls. We optimize efficiency, lower energy bills, and keep indoor air fresh, all while treating your home with the care it deserves. Whenever the temperature spikes, remember: one call to HEP is all it takes to keep Sewanee comfortably cool.
FAQs
What air-conditioning services do you offer in Sewanee?
Our NATE-certified technicians provide comprehensive cooling services, including new AC installation, equipment replacement, seasonal tune-ups, emergency repairs, refrigerant recharge, ductless mini-split solutions, indoor air-quality upgrades, and smart thermostat integration. Whether you need a high-efficiency central system for a historic home or a repair on a hot Saturday night, we have the tools and training to keep you comfortable.
How can I tell if my air conditioner needs to be repaired or replaced?
Consider age, efficiency, and repair history. If your unit is older than 10–12 years, uses R-22 refrigerant, struggles to keep set temperatures, or needs frequent costly repairs, replacement may be more economical. Conversely, if the system is less than 8 years old and repairs are minor—such as a capacitor, contactor, or small refrigerant leak—repair is usually the better option. Our technicians will perform a load calculation, efficiency analysis, and provide clear cost-benefit comparisons before you decide.
What makes your technicians ‘skilled professionals’?
Every team member is NATE certified, licensed by the Tennessee Board for Licensing Contractors, insured, and receives ongoing factory training in the latest HVAC technologies. We use industry-leading diagnostic tools, follow ACCA Manual J & D standards, and back our workmanship with written satisfaction guarantees. Our commitment to professionalism is reflected in transparent pricing, protective shoe covers, thorough cleanup, and after-service follow-ups.
Do you offer emergency AC repair in Sewanee and how quickly can you arrive?
Yes. We provide 24/7 emergency AC service, 365 days a year. Because we’re headquartered just 10 minutes from downtown Sewanee, our on-call technicians typically arrive within 1 hour of your call. Fully stocked service vehicles allow most critical repairs—compressor relays, fan motors, and refrigerant leaks—to be completed on the first visit.
How often should I schedule maintenance for my air conditioner?
We recommend a professional tune-up once a year, ideally in early spring before peak cooling season. Routine maintenance includes cleaning coils, checking refrigerant charge, tightening electrical connections, lubricating moving parts, inspecting condensate drains, and verifying thermostat calibration. Regular service can reduce utility costs by up to 15%, extend equipment life, and preserve manufacturer warranties.
Do you offer any energy-saving or indoor air-quality upgrades?
Absolutely. We install ENERGY STAR® high-SEER heat pumps and variable-speed air conditioners that can cut cooling costs by 30–50% compared to older units. For air quality, we supply MERV-13 media filters, UV germicidal lights, whole-home dehumidifiers, and ERV fresh-air ventilators—ideal for the humid Sewanee climate. We’re happy to conduct a free Home Performance Assessment and outline available TVA and federal tax incentives for qualifying upgrades.