Emergency Repairs
Emergency Repairs | Heating and Air Conditioning | Sequatchie
When a Sequatchie cold snap turns your living room into an icebox—or a summer surge makes it feel like a sauna—HEP is ready 24/7. Our licensed technicians arrive fast, fully equipped to diagnose and restore your heating and air conditioning system before discomfort becomes disaster. From sudden furnace failures to AC leaks, we bring decades of experience, transparent pricing, and genuine Southern courtesy to every emergency call.
Because crises rarely wait for business hours, we don’t either. Day or night, weekends or holidays, you can count on real people answering the phone, real-time updates on arrival, and repairs done right the first visit. Trust HEP to keep your Sequatchie home safe, efficient, and perfectly comfortable—no matter what Tennessee weather throws your way.
FAQs
What situations count as an HVAC emergency in Sequatchie and when should I call for immediate help?
An HVAC emergency is any situation that threatens your family’s safety, health, or property. Common examples include a total loss of heat during freezing winter nights, an AC breakdown when outdoor temperatures exceed 90°F with high humidity, burning or electrical smells from the unit, refrigerant or gas leaks, and system failures that cause flooding or extensive water damage. If you notice any of these issues—or if vulnerable family members such as infants, seniors, or medically fragile individuals rely on stable indoor temperatures—contact us immediately for 24-hour emergency service.
Are your emergency heating and cooling repair services really available 24⁄7, even on weekends and holidays?
Yes. Our Sequatchie emergency response team is on call 24 hours a day, 7 days a week, including holidays. We maintain a rotating schedule of certified technicians and a fully stocked service vehicle fleet so we can dispatch help at any hour. When you call after normal business hours you will reach a live dispatcher, not a voicemail, and a technician will be assigned to your case right away.
How quickly can a technician reach my home or business in Sequatchie for an emergency repair?
Because our shop and parts warehouse are located in the Sequatchie Valley, average arrival time inside the county is typically 60–90 minutes from your call, depending on weather and road conditions. For outlying areas such as Dunlap Mountain or Lewis Chapel, it may take up to two hours. We use GPS-equipped trucks and real-time traffic data to choose the fastest route and will update you by text or phone if anything changes en route.
What types of heating and air conditioning systems can you repair during an emergency visit?
Our NATE-certified technicians are trained to diagnose and repair all major residential and light-commercial systems, including gas and electric furnaces, heat pumps, central air conditioners, ductless mini-splits, packaged rooftop units, and geothermal systems. We carry OEM and high-quality universal parts for trusted brands such as Trane, Carrier, Lennox, Rheem, Goodman, and American Standard, allowing us to complete most emergency repairs in a single visit.
How much does an emergency HVAC repair cost, and do you offer financing or upfront pricing?
After a quick diagnostic inspection we provide a written, flat-rate quote before any work begins, so you know the exact cost and can approve or decline service without pressure. Our emergency diagnostic fee is waived if you proceed with the repair. We accept major credit cards, offer same-day financing through GreenSky for larger repairs, and honor manufacturer warranties whenever applicable to reduce out-of-pocket expenses.
What should I do while waiting for the technician to arrive to avoid further damage or discomfort?
1. Turn off the HVAC system at the thermostat and breaker if you smell burning, gas, or see sparking. 2. If a refrigerant or water leak is present, place towels or a pan under the drip to prevent ceiling or floor damage and shut off the water supply to the unit if accessible. 3. Use portable space heaters or fans safely—keep them away from flammable materials and never leave them unattended. 4. Open windows for ventilation if you suspect carbon monoxide or gas leaks, and evacuate if symptoms like nausea or dizziness occur. 5. Keep children and pets away from the equipment. 6. Gather any service records or warranty paperwork so our technician can review them quickly upon arrival. Following these steps can speed up repairs and keep your household safe until help arrives.