Constant Energy Supply
Constant Energy Supply | Generators | Electrical | Sequatchie
In the foothills of Sequatchie, interruptions to the power grid can come as fast as the storms that roll through the valley. HEP keeps homes humming and businesses open with a line of rugged, high-output generators engineered for Tennessee’s demanding climate. From seamless automatic transfer switches to whisper-quiet operation, each unit is chosen and installed by local technicians who understand the unique challenges of our region.
Whether you need whole-home backup or a tailored solution for critical commercial equipment, HEP delivers turnkey service—site assessment, installation, monitoring, and round-the-clock maintenance—so you can focus on what matters instead of worrying about the next outage. Trust our Sequatchie team to provide the constant energy supply that keeps lights on, fridges cold, and productivity unstoppable.
FAQs
Why is having a standby generator important for homes and businesses in Sequatchie?
Sequatchie County experiences everything from summer thunderstorms to winter ice events, and many properties sit on rural feeder lines that are slower to be restored after an outage. A professionally installed standby generator keeps critical circuits—HVAC, refrigeration, medical equipment, well pumps, security systems, and business servers—running automatically within seconds of a grid failure. This prevents food spoilage, frozen pipes, data loss, and lost business revenue, allowing you to stay comfortable and productive until utility power returns.
What types of generators do you offer and how do I choose the correct size?
We supply air-cooled residential units from 10–26 kW, liquid-cooled commercial models from 30 kW up to 150 kW, and three-phase sets for agricultural and light-industrial applications. Sizing is based on the electrical load you want to support: we perform a free load analysis that measures starting (surge) and running watts for each appliance, motor, or piece of equipment. From there, we recommend the smallest unit that will handle your peak demand with a 20 % safety margin, saving you fuel and purchase cost while ensuring reliability.
How does the installation process work and what permits are required in Sequatchie County?
Once you approve the proposal, we handle the permit application with the Sequatchie County Building & Codes Department and coordinate any utility notifications. Installation typically takes one to two days: (1) we pour or set a composite pad, (2) place the generator, (3) run gas lines from your LP tank or natural-gas meter, and (4) install an automatic transfer switch at your main service panel. All work is performed by licensed electricians and gas fitters. Before commissioning, the county inspector verifies electrical and fuel-gas connections, so you’re covered from both safety and insurance standpoints.
How often does a generator need maintenance and what services do you provide?
Standby generators require an oil change, filter replacement, and spark-plug inspection every 100–150 run hours or once a year, whichever comes first. We offer an annual maintenance plan that includes a full engine service, firmware updates on digital controllers, battery load testing, valve adjustment (when applicable), and a simulated outage test to verify automatic transfer operation. Our technicians document all readings and keep service records to maintain your factory warranty.
Will the generator start automatically during an outage, and how long can it run?
Yes. The generator’s controller constantly monitors utility voltage; if it senses a loss of power for more than a few seconds, it starts the engine, stabilizes at operating speed, and signals the transfer switch to move your home or business onto generator power. When grid power is restored and stable, the switch automatically transfers you back and cool-down mode begins. Run time is limited only by your fuel supply: a typical 500-gallon propane tank provides 5–7 days of continuous operation for a 22 kW unit at 50 % load, while natural-gas models can run indefinitely as long as municipal gas service is available.
What warranty, financing, and support options are available?
All of our residential generators carry a 5-year parts and labor warranty, extendable to 10 years. Commercial units include a 2-year prime-power or 5-year standby warranty, depending on usage. We partner with local lenders to offer 0 % APR promotional financing for 12–18 months or low-interest plans up to 120 months. Post-installation, you have 24/7 emergency support; our technicians stock common parts and can usually restore a down unit in a single visit. Remote monitoring packages are also available so you can view status and receive alerts on your phone.