Around The Clock
Around The Clock | Emergency Plumbing | Plumbing | Rutledge
When a pipe bursts at midnight or your water heater calls it quits before dawn, HEP's Around the Clock Plumbing is already on the way. Our licensed, insured technicians live and work right here in Rutledge, bringing decades of experience, fully stocked vans, and a neighborly attitude to every call. Because we’re locally based, we arrive fast, diagnose the issue on the spot, and deploy solutions that last—so you can get back to sleep, showers, and everyday life without the drip-drip-drip of worry.
From clogged drains and overflowing toilets to gas line leaks and flooded basements, we tackle the toughest jobs with transparent pricing and a satisfaction guarantee. Dial us any time—weekends, holidays, middle of the night—and discover why Rutledge homeowners keep our number on speed-dial for reliable emergency plumbing that never clocks out.
FAQs
Are your emergency plumbing services truly available 24/7 in Rutledge?
Yes. Our dispatch center is staffed around the clock, 365 days a year—including weekends and holidays. Whether you call at 2 p.m. or 2 a.m., a live representative will answer, gather your information, and immediately route the nearest on-call plumber to your Rutledge address.
What kinds of emergency plumbing problems do you handle?
We respond to burst or frozen pipes, sewer backups, overflowing toilets, broken water heaters, gas line leaks, sump pump failures, severe drain clogs, and any other issue that threatens property damage or safety. If water or gas is escaping where it shouldn’t, consider it an emergency and call us right away.
How fast can a plumber get to my home or business in Rutledge?
Average arrival time within Rutledge city limits is 30–45 minutes, depending on traffic and weather. Because we strategically stage fully stocked service vans across the area, most customers see us at their door in under an hour. You’ll receive a real-time ETA by text or phone once the technician is en route.
Will I pay extra for service at night, on weekends, or on holidays?
We do apply an emergency service fee for calls made outside standard business hours; however, that fee is always quoted before dispatch so there are no surprises. Our pricing is flat-rate, meaning you pay by the job, not by the hour, and we honor the same military, senior, and first-responder discounts 24/7.
Are your technicians licensed, insured, and background-checked?
Absolutely. Every plumber on our emergency roster holds a current Georgia state plumbing license, is fully bonded and insured, and passes annual background and drug screenings. We also require ongoing training in the latest safety protocols and plumbing technologies to ensure top-quality workmanship.
What can I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve (usually near the meter or where the main line enters your building) to stop additional flooding. 2. If dealing with a water heater leak, turn off power to the unit (electric breaker or gas supply valve). 3. Avoid using any plumbing fixtures to prevent backups. 4. Remove valuables or electronics from the affected area and place towels or buckets to contain water. 5. Do NOT attempt DIY repairs on gas lines or major pipes—this can be dangerous and may void insurance coverage. Our technician will guide you by phone if further immediate action is needed.