- HEP
- Reliable HVAC
Reliable HVAC
Reliable HVAC | HVAC Unit Replacement | Heating and Air Conditioning | Rogersville
When the Rogersville sun scorches in July or frosty mountain air settles in January, HEP’s Reliable Heating & Air Conditioning keeps your home perfectly comfortable. Our certified technicians specialize in HVAC unit replacement, arriving on-time with factory-trained expertise and a truck stocked like a rolling warehouse. We evaluate your current system, explain energy-efficient options in plain language, and install trusted brands engineered to slash utility bills while boosting indoor comfort.
From upfront, no-surprise pricing to convenient financing and industry-leading warranties, every step is built around your peace of mind. We even handle all permits and haul away the old equipment, leaving you with nothing but crisp, clean air. Discover why Rogersville homeowners call HEP first when performance matters and downtime isn’t an option—schedule your free in-home estimate today and feel the difference tomorrow.
FAQs
When should I replace my HVAC unit instead of repairing it?
You should start thinking about replacement when your system is 10–15 years old, needs frequent or costly repairs, struggles to keep your home comfortable, or causes unusually high utility bills. Modern equipment is up to 40 % more efficient than units installed a decade ago, so swapping out an aging system can lower operating costs and eliminate the risk of a mid-season breakdown.
How do I choose the right size HVAC system for my Rogersville home?
Proper sizing is critical for comfort, efficiency, and equipment life. During an in-home consultation we perform a Manual J load calculation that factors in square footage, insulation, window orientation, duct design, and Rogersville’s humid subtropical climate. This calculation prevents the common problems of oversized systems (short cycling, humidity issues) and undersized systems (continuous run-time, uneven temperatures).
What does a full HVAC replacement typically cost in Rogersville?
Installed prices generally range from $6,500 to $12,000 for a high-efficiency heat-pump or gas furnace/AC combo, but the exact figure depends on capacity (tonnage or BTU rating), efficiency (SEER2/HSPF/AFUE), brand, indoor-air-quality add-ons, and any duct modifications. We provide written, itemized quotes up front so you can see where every dollar goes, and we never charge hidden fees.
How long will the replacement take and will I be without heating or cooling?
Most residential change-outs are completed in a single day; larger or more complex jobs may take two. We schedule installations so you are without climate control for only a few hours. Our crew protects flooring, removes the old unit, installs and tests the new equipment, and leaves the workspace spotless before we depart.
Are rebates, tax credits, or utility incentives available for a new HVAC unit in Rogersville?
Yes. Qualifying ENERGY STAR® heat pumps and high-efficiency furnaces may earn up to a $2,000 federal tax credit under the Inflation Reduction Act. Local utility companies such as Holston Electric Cooperative periodically offer rebates on SEER2-rated equipment, and we’ll complete all the paperwork on your behalf to ensure you receive every available incentive.
What warranties, maintenance plans, and financing options do you offer?
All systems we install come with a 10-year manufacturer parts warranty and a 1-year labor warranty, which can be extended to 10 years for a modest fee. We also include your first year of our Preventive Maintenance Plan—two seasonal tune-ups and priority service. Flexible financing with approved credit is available through Wells Fargo Bank, N.A., letting you spread the cost over 6–72 months with competitive interest rates.