- HEP
- Personalized Service
Personalized Service
Personalized Service | HVAC Unit Replacement | Heating and Air Conditioning | Rogersville
When the muggy Tennessee summer or a bone-chilling Appalachian cold snap hits Rogersville, you shouldn’t have to wonder whether your system can keep up. HEP’s personable technicians take the stress out of HVAC unit replacement by guiding you through every step—from a no-pressure assessment of your home’s unique airflow needs to a seamless installation that respects your schedule and budget. We pair decades of regional experience with today’s most efficient equipment, ensuring you enjoy lower energy bills, consistent comfort, and the peace of mind that comes from a job done right.
Customers love that HEP is big enough to secure competitive pricing yet small enough to remember your name. Our transparent quotes, same-day service whenever possible, and rock-solid warranties mean you’ll never be left in the dark. Ready to swap out that aging furnace or AC for a climate-smart upgrade? Give us a call and feel what true personalized service in Rogersville is all about—because comfort shouldn’t be complicated.
FAQs
When should I consider replacing my HVAC unit in Rogersville?
Most systems last 12–15 years. You should start thinking about replacement if your unit is 10+ years old, needs frequent or costly repairs, struggles to reach set temperatures, or your utility bills keep climbing despite regular maintenance. In Rogersville’s mixed-climate, an aging or oversized heat pump or furnace can waste as much as 30 % of the energy you pay for, so a modern high-efficiency model often pays for itself within a few seasons.
What size HVAC system do I need for my Rogersville home?
Proper sizing depends on a Manual J load calculation that factors in square footage, insulation levels, window quality, ceiling height, orientation to the sun, and even how many people live in the home. A rough rule of thumb—30 BTU per square foot—can mislead you; an oversized unit will short-cycle, wear out faster, and leave humidity problems. Our technicians measure your home and software-calculate the exact BTU and SEER2 rating required, then present options that balance comfort, efficiency, and budget.
How much does HVAC unit replacement cost in the Rogersville area?
Pricing varies by equipment type (gas furnace, air conditioner, heat pump, or dual-fuel system), capacity, energy efficiency rating, brand, and any needed ductwork or electrical upgrades. In Rogersville, complete replacements typically run: • 14–16 SEER2 air conditioner & coil: $4,500–$6,500 installed • High-efficiency heat pump (18–20 SEER2): $6,500–$10,000 • Gas furnace & A/C combo: $7,000–$11,000 • Ductless mini-split zone: $3,000–$5,000 per indoor head Every project starts with a free in-home assessment and a written, line-item quote so you know exactly what you’re paying for.
How long will the replacement take, and will I be without heating or cooling?
A straightforward like-for-like swap can be completed in one day. Jobs that involve duct modifications, line-set rerouting, or a thermostat upgrade may take 1½–2 days. We schedule installations so that you’re without heating or cooling for only a few hours; temporary portable units are available at no charge for vulnerable occupants. Before leaving, we test-run the system, seal refrigerant lines, verify airflow, and clean the workspace thoroughly.
Are there rebates, tax credits, or financing options for new HVAC systems in Rogersville?
Yes. Federal tax credits under the Inflation Reduction Act provide up to $2,000 for qualifying heat pumps and $600 for high-efficiency furnaces and A/C coils. Liberty Utilities and other local providers occasionally offer $50–$300 rebates for ENERGY STAR® equipment. We handle all paperwork, submit rebate forms, and apply discounts upfront. For remaining balances, we partner with reputable lenders so you can spread payments over 12, 36, or 60 months with competitive APRs—often offset by your monthly energy savings.
What maintenance does a new HVAC unit require after installation?
Even the most efficient system needs routine care. Change or wash filters every 1–3 months, keep outdoor condenser coils free of debris, and schedule professional tune-ups each spring and fall. Annual service includes refrigerant checks, electrical tightening, condensate drain clearing, combustion analysis (for gas furnaces), and thermostat calibration. Following the maintenance schedule preserves your manufacturer warranty—many brands now offer 10-year parts and lifetime heat-exchanger coverage provided proof of annual service is available.