Local Service Provider
Local Service Provider | Heating and Air Conditioning | Rogersville
Whether you’re waking up to a frosty Appalachian morning or winding down after a muggy summer afternoon, HEP keeps Rogersville comfortable all year long. Our certified technicians arrive on time, listen to your concerns, and offer honest solutions that fit your budget—backed by transparent pricing and our Happy HEP Seal of Approval. From routine tune-ups to emergency repairs, we treat every home like our own and never leave a mess behind.
Homeowners across Hawkins County trust HEP for reliable heating and air conditioning because we combine small-town friendliness with big-league expertise. Expect energy-efficient upgrades, courteous service calls, and 24/7 support, so your system runs smoothly no matter what Tennessee weather dishes out. Call today and feel the difference local pride makes!
FAQs
What heating and air-conditioning services do you offer in Rogersville?
We provide complete residential and light-commercial HVAC services, including new system design and installation, replacement of outdated furnaces, heat pumps, and air conditioners, 24/7 repair on all major brands, seasonal tune-ups, ductwork inspections and sealing, indoor-air-quality solutions such as air purifiers and humidifiers, and smart-thermostat integration. All work is handled by licensed, factory-trained technicians who know Rogersville’s climate and local building codes.
How fast can you respond to an HVAC emergency in Rogersville?
Our on-call technicians live and work in the Rogersville area, so we can typically arrive at your door within 2 hours of your call—day or night—including weekends and holidays. Our vans are stocked with the most common replacement parts, allowing us to resolve about 90 % of no-heat or no-cool calls on the first visit. There is no additional fee for after-hours service plans customers.
Do you offer free estimates for new system installations or replacements?
Yes. We provide no-obligation, written estimates at no cost to homeowners and businesses in Rogersville. A comfort advisor will measure your space, evaluate existing ductwork, discuss efficiency goals, and present at least three system options—good, better, and best—along with projected energy savings and available rebates so you can make an informed decision.
What HVAC brands and equipment do you service and install?
Our technicians are certified to service all major manufacturers—Carrier, Trane, Lennox, Goodman, Rheem, York, and more. For new installs, we are an authorized dealer for Carrier and Mitsubishi Electric, offering high-efficiency gas furnaces, central AC units, heat pumps, and ductless mini-splits. We honor all factory warranties and carry genuine OEM parts to protect your investment.
How often should I schedule maintenance for my heating and cooling system?
The U.S. Department of Energy recommends professional maintenance twice a year—once in the spring for cooling equipment and once in the fall for heating equipment. Regular service keeps your system running safely, maintains peak efficiency, reduces utility bills, and preserves your manufacturer’s warranty. We offer affordable maintenance agreements that include both visits, priority scheduling, and discounts on repairs.
Are there energy-efficiency incentives available to Rogersville residents?
Absolutely. Tennessee Valley Authority (TVA) rebates may cover up to $400 for qualifying high-efficiency heat-pump installations, and many ENERGY STAR® systems qualify for federal tax credits of up to 30 % of the project cost (capped at $2,000). We will handle the paperwork, verify eligibility, and apply the rebate as an instant discount whenever possible to lower your out-of-pocket expense.