Tailored Solutions
Tailored Solutions | HVAC Unit Replacement | Heating and Air Conditioning | Rockwood
When the Rockwood humidity settles in or a surprise cold snap rolls through, you need an HVAC partner who understands the local climate as well as you do. HEP’s Tailored Solutions Heating and Air Conditioning team specializes in HVAC unit replacement, pairing advanced load-calculation software with decades of hands-on experience to recommend the perfect high-efficiency system for your home. From quiet variable-speed heat pumps to budget-friendly gas furnaces, we curate options that slash energy bills while elevating everyday comfort, all installed by NATE-certified technicians who treat your property like their own.
Our process is refreshingly transparent: a free, no-pressure consultation, crystal-clear pricing, flexible financing for qualified homeowners, and Rockwood’s strongest labor and manufacturer warranties. We even handle the utility rebate paperwork and haul away your old equipment for responsible recycling. Trust HEP to turn a stressful upgrade into a smooth, same-day transformation—and enjoy a home that feels just right in every season.
FAQs
How do I know if my HVAC unit in Rockwood truly needs replacement rather than another repair?
Several warning signs point to full replacement: the system is 12–15 years old, uses R-22 refrigerant, experiences frequent breakdowns, causes unusually high energy bills, or no longer maintains comfortable temperatures even after service. During a free in-home assessment, our technician will perform load calculations, inspect the compressor, heat exchanger, and ductwork, and give you an honest recommendation—repair if it’s still cost-effective, or replacement if that will save you more in the long run.
What does the HVAC replacement process look like with Tailored Solutions Heating & Air Conditioning?
1) Consultation: We schedule a no-cost visit, evaluate your home’s square footage, insulation, and existing equipment, and discuss comfort goals. 2) System selection: You receive 2–3 properly sized options—good, better, and best—so you can balance efficiency and budget. 3) Permitting & rebates: Our office secures Rockwood building permits and files for all utility rebates. 4) Installation day: A licensed, NATE-certified crew arrives on time, removes the old unit, installs the new equipment, adapts the ductwork, and tests airflow and refrigerant charge. 5) Final walkthrough: We show you thermostat settings, maintenance tips, and warranty registration. Most change-outs are completed in one day.
Which HVAC brands and efficiency ratings do you carry, and which perform best in Rockwood’s climate?
We are authorized dealers for Trane, Rheem, and Mitsubishi Electric mini-splits. For Rockwood’s humid summers and chilly winters, we recommend: • 16–18 SEER2 heat pumps for balanced efficiency and upfront cost, • 95–98% AFUE gas furnaces for homes with natural gas, and • Variable-speed inverter systems for maximum comfort and low humidity. All options exceed ENERGY STAR® minimums and qualify for TVA and federal tax credits.
How long will the installation take and what disruptions should I expect?
A straightforward like-for-like replacement of an outdoor condenser, indoor coil, and air handler or furnace typically takes 6–8 hours. If duct modifications or an electrical upgrade are needed, the job may extend to a second day. We protect flooring with drop cloths, wear boot covers, and haul away all debris. You may experience brief periods without heating or cooling during the cut-over, but we schedule work so your system is back online before evening.
What financing, rebates, and warranties are available for a new HVAC unit in Rockwood?
• Financing: We offer 0% APR for 12 months or low-interest plans up to 120 months through Synchrony. • Rebates: Rockwood Electric Utility rebates range from $150 to $400 for high-efficiency heat pumps; federal tax credits under the Inflation Reduction Act provide up to $2,000 for qualifying systems. • Warranties: All equipment comes with a 10-year parts warranty (registration required); we add a 2-year labor warranty at no extra cost, extendable to 10 years with our Comfort Club maintenance plan.
How do you ensure the new system is properly sized and stays efficient over its lifetime?
Correct sizing starts with an ACCA Manual J load calculation that factors in Rockwood’s design temperatures, window orientation, insulation levels, and occupancy. We then match the blower and ductwork using Manual D to prevent noise and airflow issues. After installation, we perform a commissioning checklist: static pressure test, refrigerant superheat/subcool readings, and thermostat calibration. Long-term efficiency is protected through twice-yearly precision tune-ups offered in our Comfort Club, which include coil cleaning, filter changes, and software updates for smart thermostats.