Expert Team
Expert Team | Heating and Air Conditioning | Rockwood
When Rockwood homeowners need dependable heating and air conditioning care, they turn to HEP’s expert team. Our certified technicians aren’t just problem-solvers—they’re neighbors who know the local climate inside out and treat every home with the respect it deserves. From the moment we arrive in our well-stocked trucks, you can expect clear explanations, upfront pricing, and workmanship that’s backed by a 100% satisfaction guarantee.
Whether you’re upgrading to an energy-efficient system, scheduling seasonal maintenance, or facing a late-night breakdown, we deliver swift, precise solutions that keep your family comfortable year-round. Add in our flexible financing options and 24/7 emergency response, and it’s easy to see why Rockwood counts on HEP for worry-free comfort. Reach out today and experience the hometown service difference that sets our team apart.
FAQs
What heating and air conditioning services do you provide in Rockwood?
Our expert team offers comprehensive HVAC solutions, including new system design and installation, replacement of outdated units, seasonal maintenance, 24/7 emergency repairs, indoor air-quality upgrades, ductwork inspection and sealing, smart thermostat integration, and energy-efficiency assessments for homes and light-commercial spaces throughout Rockwood and the surrounding communities.
How fast can you respond to an HVAC emergency in Rockwood?
Because we keep fully stocked service vehicles and an on-call technician rotation, we can typically arrive anywhere in Rockwood within 2 hours of your call—day or night. For critical no-heat or no-cool situations, we prioritize same-day service and carry common replacement parts to complete most repairs on the first visit.
Do you install high-efficiency furnaces and air conditioners, and will they really save money?
Yes. We are certified dealers for leading ENERGY STAR® brands that feature variable-speed compressors, modulating gas valves, and SEER2 ratings up to 20+ for ACs and AFUE ratings up to 98% for furnaces. A properly sized high-efficiency system can lower your annual heating and cooling costs by 20–40%, and many units qualify for Ontario rebates and federal tax incentives, further reducing the net cost of ownership.
How often should I have my furnace or air conditioner serviced?
We recommend professional maintenance twice a year—once in early spring for your air conditioner and again in the fall for your furnace. Routine tune-ups include cleaning coils and burners, checking refrigerant levels, tightening electrical connections, lubricating moving parts, and testing safety controls. Regular servicing extends equipment life, maintains warranty coverage, and helps prevent unexpected breakdowns during Rockwood’s hottest and coldest days.
What financing or rebate options are available for new HVAC installations?
We partner with trusted lenders to offer flexible financing plans with terms from 6 to 120 months and interest rates as low as 0% on promotional programs. Additionally, Rockwood residents may be eligible for the Canada Greener Homes Grant, Enbridge Home Efficiency Rebate Plus (HER+), and manufacturer cash-back incentives. Our comfort advisors will walk you through current offers, handle the paperwork, and maximize every dollar of savings.
Are your technicians licensed and insured, and do you guarantee your work?
Absolutely. Every technician holds a valid TSSA G2 or G1 gas license, 313A refrigeration certificate, and is fully insured for liability and WSIB. We back all repairs with a 1-year parts and labour warranty and new installations with a 10-year manufacturer parts warranty plus our 2-year labour guarantee. Your comfort and peace of mind are our top priorities.