Customer Service
Customer Service | Electric Panel Upgrades | Electrical | Rockwood
When your Rockwood home starts tripping breakers, flickering lights, or holding you back from installing that new appliance, it’s usually a sign that your electrical system needs more muscle. HEP’s customer-first team makes electric panel upgrades simple, safe, and surprisingly stress-free. Our licensed technicians arrive on time, explain every step in clear language, and replace outdated breaker boxes with modern panels that handle today’s power-hungry devices—while boosting overall efficiency and resale value.
From the first phone call to the final inspection, you’ll feel the HEP difference: transparent pricing, tidy workmanship, and a genuine respect for your schedule. We pull all necessary Rockwood permits, adhere to the strictest safety codes, and back our work with solid warranties, so you can plug in with confidence. Ready to future-proof your home? Reach out today and let HEP flip the switch on reliable power and peace of mind.
FAQs
Why should I consider upgrading my electrical panel in Rockwood?
Older panels (usually 100 A or fuse-style units) were not designed for the number of large appliances, EV chargers, and electronics found in today’s homes. Upgrading to a modern 200-amp breaker panel increases available amperage, reduces nuisance tripping, improves fire safety, and adds resale value. In Rockwood, utility providers and insurers increasingly require newer panels before approving service upgrades or issuing new policies, so an upgrade ensures compliance and peace of mind.
What signs indicate that my panel needs to be replaced or upgraded?
Common warning signs include frequently tripped breakers, flickering lights when major appliances start, warm or buzzing panel covers, a burning smell, visible rust or corrosion, and the presence of fuses or outdated brands that have been recalled (e.g., Federal Pacific, Zinsco). If you plan to add high-demand devices such as a hot tub, EV charger, or heat pump, you will likely exceed a 100-amp service and should schedule an assessment for an upgrade.
What is involved in a professional electrical panel upgrade?
A licensed Rockwood electrician will: 1) perform a load calculation to determine the proper service size; 2) obtain all permits from the local building department and coordinate with Hydro or the utility company for a temporary disconnect; 3) remove the existing panel and meter base if necessary; 4) install a new breaker panel, service mast, grounding system, and disconnect switch to current code; 5) label all circuits, restore power, and schedule the final electrical inspection. The process ensures your entire service entrance meets the latest Electrical Safety Code and utility requirements.
How long will I be without power during the upgrade, and can I stay in my home?
Total project time is usually one full workday (6–8 hours). The actual outage window—when the utility disconnects service—is typically 2–4 hours. Many homeowners remain in the house during the work; however, refrigeration, internet, and HVAC will be off during the outage. We recommend unplugging sensitive electronics beforehand and keeping refrigerator doors closed. If you need continuous power for medical devices, inform us so we can arrange temporary backup solutions.
Are permits and inspections required for panel upgrades in Rockwood?
Yes. The City of Rockwood (and Roane County, if you live outside city limits) requires an electrical permit before any service change. After installation, an Electrical Inspector must approve the work before the utility will re-energize the line. Our company handles all paperwork, schedules inspections, and remains on-site for the inspector’s visit to ensure the job passes on the first attempt.
What does an electrical panel upgrade cost and do you offer financing?
Costs vary with amperage, meter location, wiring condition, and whether the service entrance cable or grounding needs replacement. In Rockwood, a straightforward 200-amp upgrade generally ranges from $2,000 to $3,800, while more complex projects with meter relocations can reach $5,000+. We provide free written estimates and offer 0%-interest financing for qualified homeowners, as well as utility rebate guidance if you are adding energy-efficient equipment that requires the upgrade.