Comprehensive Electrical Services
Comprehensive Electrical Services | Electrical | Rockford
From quick outlet fixes to full rewiring, HEP brings decades of craft and care to homes and businesses across Rockford. Our licensed technicians arrive on time, explain every option in plain language, and handle each project with clean, code-compliant precision. Whether you’re upgrading panels, installing smart-home tech, or chasing down a stubborn flicker, we treat your property like our own and leave no wire unchecked.
Power failures don’t wait, and neither do we. With 24/7 emergency support, transparent pricing, and a satisfaction guarantee, HEP delivers peace of mind alongside reliable electrical solutions that stand the test of time. Discover why your neighbors trust the local team that keeps Rockford shining bright: electrical expertise, hometown service.
FAQs
What types of electrical services do you provide in Rockford?
We offer a full spectrum of residential, commercial, and light-industrial electrical services in Rockford and the surrounding Stateline area. These include panel upgrades, new circuit installations, whole-house rewiring, lighting design and retrofits, EV charger installs, backup generator sales and hookups, code corrections, surge protection, data/low-voltage wiring, and 24-hour emergency troubleshooting. Whether you need a single outlet added or an entire facility wired, our licensed team can handle projects of any size.
Are your electricians licensed, insured, and familiar with Illinois and Rockford codes?
Yes. Every field technician holds an Illinois journeyman or master electrician license and completes ongoing continuing-education courses on NEC updates and the City of Rockford’s amendments. We carry $2 million in general liability coverage and full workers’ compensation, so you’re protected from liability throughout the project. We also pull all required city permits and schedule final inspections to ensure your installation meets or exceeds local code.
How fast can you respond to an electrical emergency in Rockford?
Our dispatch center is staffed 24/7, and we maintain fully stocked service vans on rotating standby. For calls inside Rockford city limits, average arrival time is 60–90 minutes; for outlying areas such as Loves Park, Machesney Park, and Roscoe, we target under two hours. We prioritize hazards like smoking panels, power loss to critical equipment, and sparking outlets, and we can make safe-temporary repairs the same visit to restore power while we prepare any needed parts.
Do you provide free estimates, and what do they include?
Absolutely. For non-emergency work we schedule a no-cost, no-obligation site visit. You’ll receive a written estimate that details scope, materials, labor hours, permit fees, and project timeline. We also include options—such as good/better/best fixture or breaker panel choices—so you can select what fits your budget. Estimates are valid for 30 days, and there are never hidden fees; the price you approve is the price you pay unless you authorize additional work in writing.
Can you help improve energy efficiency and ensure my property is code-compliant?
Yes. We perform energy audits that pinpoint high-consumption circuits and recommend LED lighting upgrades, smart controls, and high-efficiency motors. For older homes in Rockford’s historic districts, we offer knob-and-tube replacement and GFCI/AFCI protection to meet current NEC safety standards. For businesses, we handle load calculations, Title 24 lighting controls, and utility rebate paperwork. Our goal is to lower your energy bills, increase safety, and keep you fully compliant with state and municipal regulations.
What warranties or guarantees do you offer on your electrical work?
All workmanship is backed by a transferable 5-year labor warranty. Manufacturer warranties on parts—such as breaker panels, fixtures, and generators—range from 1 to 10 years, and we handle any claims paperwork on your behalf. If a defect in our installation causes a failure within the warranty period, we repair or replace it at no cost, including trip charges. We also guarantee your 100% satisfaction; if you’re not happy, we’ll make it right or refund the labor portion of your invoice.