- HEP
- Commercial Plumbing Services
Commercial Plumbing Services
Commercial Plumbing Services | Commercial Plumbing | Plumbing | Rockford
When a burst pipe, failing water heater, or stubborn drain threatens business as usual, Rockford companies rely on HEP’s certified experts to restore order fast. Our commercial plumbing crews arrive fully equipped for everything from tenant-fit-out installs to high-pressure jetting, backflow testing, and gas line repairs—minimizing downtime and protecting your bottom line. With transparent up-front pricing and 24/7 emergency dispatch, you get the responsiveness of a hometown team backed by the resources of a regional leader.
Beyond rapid repairs, we design and maintain systems that keep your operation future-proof. Preventive programs, code-compliant upgrades, and eco-friendly fixtures lower utility costs while supporting sustainability goals. Whether you manage a restaurant, healthcare facility, or industrial plant, choose HEP for commercial plumbing solutions that flow as smoothly as your business.
FAQs
What types of commercial properties do you service in Rockford?
We work with all kinds of commercial and industrial facilities in the Rockford area, including office buildings, retail stores, restaurants, hotels, manufacturing plants, medical centers, schools, and multi-family complexes. No matter the size or plumbing complexity of your property, our licensed technicians have the experience and equipment to handle it.
Do you provide 24/7 emergency plumbing services for businesses?
Yes. Plumbing failures can shut down operations and damage inventory, so we keep a live dispatcher and on-call crews available 24 hours a day, 7 days a week, 365 days a year. Whether it’s a burst main at 2 a.m. or a backed-up floor drain during a holiday rush, we’ll dispatch a fully stocked service vehicle immediately to minimize downtime and protect your property.
How fast can you arrive at my Rockford business in an emergency?
Because our technicians and service trucks are strategically stationed throughout Rockford and the surrounding communities, our average emergency response time is under 60 minutes. In many downtown and industrial park locations, we can be on site in 30 minutes or less. You’ll receive real-time updates and an ETA as soon as a crew is assigned.
Are your plumbers licensed, insured, and bonded?
Absolutely. All of our commercial plumbers hold current Illinois plumbing licenses and carry specialized endorsements for backflow prevention and medical gas where required. The company maintains full general liability, workers’ compensation, and commercial auto coverage, and we are bonded for municipal permit and code compliance work, giving you complete peace of mind.
Do you offer preventative maintenance programs for commercial plumbing systems?
Yes. We can customize a preventative maintenance plan that fits your building’s needs and budget. Services can include scheduled drain cleaning, water heater inspections, annual backflow testing, grease trap service, and whole-building plumbing inspections with written reports. Routine maintenance helps avoid costly emergency repairs, extends equipment life, and supports predictable operating costs.
Can you handle city permits, code compliance, and inspections for commercial projects?
We handle the entire permitting and inspection process on your behalf. Our team stays current with Rockford and Illinois plumbing codes, ADA requirements, and EPA water regulations. We’ll prepare permit packets, coordinate with city inspectors, and provide detailed documentation, ensuring your project passes inspection the first time and remains fully compliant.