Reliable Service
Reliable Service | Heat Repair | Heating and Air Conditioning | Riceville
When your furnace sputters on a frosty Riceville morning, HEP’s seasoned technicians are ready to roll. We arrive fast, diagnose precisely, and explain every option in plain English, so you stay warm without surprises. From worn igniters to stubborn thermostats, our vans carry the parts and the know-how to resolve most problems in a single visit—because comfort shouldn’t have to wait.
Customers trust us for heat repair that’s honest, affordable, and backed by a satisfaction guarantee. You’ll get 24/7 emergency response, up-front pricing, and friendly professionals who treat your home like their own. With HEP’s reliable service heating and air conditioning experts on the job, Riceville residents can relax, knowing cozy indoor temperatures are just a phone call away.
FAQs
What are the most common signs that my heating system in Riceville needs professional repair?
Uneven room temperatures, strange noises, frequent cycling, unexplained increases in your utility bill, or a furnace that blows cool air are all indicators that something is wrong. If you notice burning smells, pilot-light issues, or the system fails to start altogether, turn it off and call our Riceville heat-repair team immediately to prevent further damage.
What types of heating equipment do you service?
Our certified technicians repair and maintain all major residential and light-commercial systems, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and hybrid HVAC units. We are trained to work on equipment from Trane, Lennox, Carrier, Rheem, Goodman, and every other leading brand used in Riceville homes.
How fast can you get to my home for an emergency heat repair?
We provide 24/7 emergency dispatch throughout the Riceville area. In most cases a technician arrives within 1–2 hours of your call, even on weekends and holidays. Our service vans are fully stocked, so we can complete the majority of repairs during the first visit and restore your heat the same day.
Do you offer maintenance plans that can help me avoid future breakdowns?
Yes. Our Comfort Club preventive maintenance program includes two seasonal tune-ups each year, priority scheduling, a 15% discount on parts and labor, and free safety inspections. Regular maintenance keeps your manufacturer warranty valid, improves efficiency by up to 20%, and dramatically reduces the risk of unexpected heater failures during Riceville’s cold snaps.
What should I expect to pay for a heat repair visit?
We charge a flat diagnostic fee that is waived when you authorize the repair. Most common fixes—such as igniter replacement, thermostat recalibration, or blower-motor service—fall in the $150–$450 range, while more extensive jobs like heat-exchanger or compressor replacement are higher. Before any work begins you receive a written quote, so there are no surprises.
Are your technicians licensed, insured, and background-checked?
Absolutely. All of our HVAC specialists hold Tennessee state HVAC licenses, carry full liability and workers’ compensation insurance, and pass rigorous background and drug screenings. They receive ongoing factory training to stay current with evolving heating technology, ensuring that your Riceville home is in safe, professional hands.