Expert Knowledge
Expert Knowledge | Heat Repair | Heating and Air Conditioning | Riceville
When your Riceville home chills faster than winter’s first snap, HEP’s certified technicians arrive with the tools and know-how to set things right. Our crew has spent decades mastering every brand and model, so whether it’s a finicky thermostat, a blower that’s lost its gusto, or a mysterious clank deep in the furnace, we diagnose quickly and perform precision heat repair that lasts. We respect your time and your floors—showing up when promised, explaining options in plain English, and cleaning up like we were never there.
Beyond restoring warmth, we fine-tune systems for peak efficiency, helping you shave energy bills even during the coldest East Tennessee nights. From emergency calls at 2 a.m. to preventative maintenance plans that prevent surprises, HEP combines small-town courtesy with leading-edge training and parts. Trust the local pros who keep Riceville cozy, season after season.
FAQs
What types of heating systems do you repair in Riceville?
Our technicians are trained to diagnose and repair all major residential and light-commercial heating systems found in Riceville, including natural-gas and propane furnaces, electric furnaces, heat pumps (air-source and dual-fuel), ductless mini-splits, and boilers. We also service smart thermostats and related indoor-air-quality accessories that can affect heating performance.
How fast can you respond to a no-heat emergency?
Because winter nights in McMinn County can drop below freezing, we provide 24/7 emergency service. Calls received before noon are usually handled the same day, and after-hours or weekend calls are dispatched within two hours. Our service vans are fully stocked, so most problems are fixed on the first visit.
What warning signs indicate my furnace or heat pump needs professional repair?
Call us if you notice weak or cold airflow, unusual noises (grinding, squealing, banging), frequent cycling, a sudden spike in utility bills, a burning or musty odor, or if the carbon-monoxide detector alarms. Addressing these issues early prevents bigger repairs and keeps your family safe.
Do you offer preventive maintenance plans?
Yes. Our Riceville Comfort Club includes two precision tune-ups per year (one heating, one cooling), priority scheduling, a 15 % repair discount, and no after-hours fees. Regular maintenance improves efficiency, extends equipment life, and keeps manufacturer warranties valid.
Are your technicians certified and insured?
Absolutely. All field personnel hold EPA Section 608 certification for refrigerant handling and have completed NATE (North American Technician Excellence) training in heating and air conditioning. We carry full liability and workers’ compensation insurance for your protection.
How much will my heat repair cost, and do you provide upfront pricing?
After diagnosing the problem, we quote a flat, upfront price from our standardized rate book—no hourly surprises. Typical minor repairs start around $125, while major components like blower motors or heat exchangers can range from $400 to $1,200. You decide whether to proceed before any work begins, and we accept cash, credit, and financing on approved credit.