- HEP
- Professional Service
Professional Service
Professional Service | Electrical Repair | Electrical | Riceville
When Riceville homes and businesses flicker, dim, or suddenly fall dark, HEP’s licensed electricians arrive with the skill and tools to make things right—fast. From malfunctioning outlets and tripped breakers to complex wiring faults, we diagnose the issue, explain your options in plain language, and restore power with precision. Our team is local, background-checked, and backed by a satisfaction guarantee, so you can relax knowing every connection, switch, and circuit meets the highest safety standards.
Choose HEP for prompt, dependable electrical repair in Riceville and enjoy transparent pricing, 24/7 emergency response, and courteous professionals who treat your property like their own. We’re committed to keeping your lights on and your life uninterrupted—one expertly completed job at a time.
FAQs
What types of electrical repair services do you offer in Riceville?
We handle virtually any residential or light–commercial electrical repair you might need, including outlet and switch replacement, circuit-breaker panel repairs or upgrades, lighting fixture troubleshooting, GFCI/AFCI installation, ceiling-fan and appliance wiring, whole-house surge protection, and partial or whole-home rewiring. If you are unsure whether we cover a specific problem, just give us a call—chances are we do.
Are your electricians licensed and insured?
Yes. Every technician who visits your Riceville home or business holds a Tennessee state journeyman or master electrician license and maintains full liability and workers’ compensation insurance. We also conduct background checks and ongoing safety training to ensure your project is completed professionally and safely.
How quickly can you respond to an electrical emergency in Riceville?
We offer 24/7 emergency dispatch. For calls placed during normal business hours, we can usually be on-site within 1–2 hours. After-hours and weekend emergencies are routed to our on-call electrician, who typically arrives within 2 hours. Arrival times can vary slightly in severe weather or during utility outages, but we always keep you informed with real-time updates.
Do you provide upfront estimates, and what factors affect the cost of a repair?
Absolutely. After diagnosing the issue, we present a written, flat-rate estimate before any work begins. Pricing is based on the complexity of the fault, the parts required (e.g., breakers, wiring, fixtures), accessibility (crawl spaces, attics, exterior service masts), and any permit fees mandated by Riceville or McMinn County. You will never see hidden charges on your final bill.
Is your work compliant with Riceville building codes and permits?
Yes. We follow the latest edition of the National Electrical Code (NEC) as adopted by the State of Tennessee and McMinn County. When a permit is required—such as for panel replacements, major rewiring, or service-mast repairs—we handle the paperwork, schedule inspections, and meet the inspector on-site, ensuring full compliance and peace of mind for you and future home buyers.
Do you offer warranties or guarantees on electrical repairs?
We stand behind our workmanship with a two-year labor warranty on most repairs and installations. All materials and devices are covered by the manufacturer’s warranty, which we pass on to you. If any issue we repaired fails within the warranty period, we will return promptly at no charge to make it right.