- HEP
- Expert Technicians
Expert Technicians
Expert Technicians | Electrical Repair | Electrical | Riceville
When the lights flicker, the panel buzzes, or an outlet suddenly stops working, you need a team that treats your home like their own. HEP’s expert technicians bring decades of combined experience to Riceville, arriving in fully stocked vans, diagnosing issues fast, and delivering precise solutions that last. From intricate wiring corrections to whole-home surge protection, we blend old-fashioned courtesy with cutting-edge tools, so you can relax knowing every circuit is safe, efficient, and up to code.
Homeowners across McMinn County trust us because we explain options in plain English, quote transparent prices, and stand behind our work with industry-leading guarantees. Whether it’s a midnight outage or a planned upgrade, simply call, click, or wave us down in the bright yellow truck—your reliable partner for electrical repair is always just around the corner.
FAQs
What electrical repair services do you offer in Riceville?
Our expert technicians handle the full spectrum of residential and light–commercial electrical repairs, including circuit-breaker and fuse replacement, outlet and switch repair, lighting installation, ceiling-fan wiring, GFCI/AFCI troubleshooting, panel upgrades, surge-protection installation, and code-violation corrections. If electricity runs to it, we can repair or replace it safely and efficiently.
Are your electricians licensed and insured?
Yes. Every technician who visits your Riceville property holds a current Tennessee Electrical Contractor or Journeyman license and carries both general liability and workers’ compensation insurance. We also participate in ongoing safety and code-update training, so you can trust that your project is completed to the latest NEC standards.
How fast can you respond to an electrical emergency in Riceville?
We maintain a 24/7 emergency dispatch line. During normal business hours we typically arrive within 60–90 minutes of your call. After hours, a technician is on call and can usually be on site in less than two hours. Our service vans are stocked with common parts so most emergencies—such as tripped breakers, partial power loss, or smoking outlets—are resolved on the first visit.
Do you provide upfront pricing and free estimates?
Absolutely. For non-emergency work, we offer complimentary on-site evaluations anywhere in the Riceville area. After assessing the job, we give you a written, fixed-price quote so you know the cost before work begins. There are no hidden fees; if unforeseen issues arise, we discuss options and get your approval before proceeding.
Can you upgrade the wiring in my older Riceville home to meet current code?
Yes. Many Riceville homes still have outdated aluminum branch circuits, two-wire ungrounded receptacles, or undersized service panels. We can rewire individual circuits or entire houses, add grounding conductors, install modern breaker panels, and ensure GFCI/AFCI protection where required. All work is permitted and inspected, bringing your home up to present NEC and local code requirements while improving safety and resale value.
What should I do if only part of my house loses power?
First, safely check your main electrical panel for a tripped breaker or blown fuse and reset/replace it if necessary. If the breaker trips again immediately or you see signs of overheating (burn marks, buzzing, or a hot panel), leave it off and call us right away. Partial outages can indicate overloaded circuits, loose wiring connections, or a failing breaker, all of which require professional diagnosis to prevent fire hazards.