Decades Of Experience
Decades Of Experience | Electrical Repair | Electrical | Riceville
For more than three decades, HEP has been the name Riceville trusts when something goes snap, crackle, or pop behind the walls. Our licensed electricians arrive in fully stocked trucks, ready to diagnose the issue and perform precise electrical repair that keeps your home safe, efficient, and up to code. From stubborn outlets and flickering lights to breaker panels begging for an upgrade, we bring experience, craftsmanship, and a smile to every doorstep.
We believe great service is more than fixing wires—it’s about clear communication, honest pricing, and respecting your time. That’s why we offer convenient scheduling, up-front estimates, and a workmanship guarantee that lets you relax while we handle the sparks. When Riceville homeowners need a dependable partner for their next project or unexpected emergency, they know HEP is just a call away.
FAQs
What types of electrical repairs do you handle in Riceville?
With more than 30 years of hands-on experience, our team tackles virtually every residential and light-commercial repair you can think of—faulty outlets, flickering lights, breaker panel issues, surge protection, wiring upgrades, ceiling-fan or fixture replacement, appliance circuits, code corrections, and more. If electricity runs to it, we’ve probably fixed it many times right here in Riceville.
Are your electricians licensed and insured?
Absolutely. Every technician who arrives at your door is a state-licensed journeyman or master electrician, carries full liability and workers-comp insurance, and receives ongoing safety and code-update training. Our credentials protect your property, your family, and our crew while ensuring all repairs meet or exceed the latest NEC and Tennessee state requirements.
How quickly can you respond to an electrical emergency?
We provide 24/7 emergency service to Riceville and surrounding McMinn County communities. A live dispatcher answers your call any time, day or night, and we typically have an electrician on site within 60–90 minutes. Because our service vans are fully stocked, most urgent repairs—such as restoring power after a storm or eliminating a dangerous short—are completed in a single visit.
Do you offer warranties on your repair work?
Yes. All labor is backed by a full two-year workmanship warranty, and we honor or extend the manufacturer warranties on any parts we supply. If a problem we repaired reoccurs within that period, we will return promptly and make it right at no additional cost.
How do you determine the cost of an electrical repair?
We follow an upfront, flat-rate pricing model. After a thorough on-site diagnostic, your electrician presents a written quote that lists each recommended repair and its fixed cost before any work begins. You approve the scope and price in advance—no surprises, hidden fees, or hourly charges that balloon later.
What measures do you take to ensure safety during and after repairs?
Safety is woven into every step: we disconnect and lock out power where required, use insulated tools and PPE, and adhere strictly to OSHA guidelines. Once the repair is completed, we perform voltage and continuity tests, verify proper grounding, and tidy up the workspace. Before we leave, we walk you through what was done and provide tips for ongoing electrical safety at home.