- HEP
- Filtration Systems
Filtration Systems
Filtration Systems | Water Purification | Plumbing | Reliance
Imagine turning on any tap in your Reliance property and tasting crisp, clean water that’s free from sediment, chlorine odors, and harmful contaminants. HEP’s advanced filtration systems are engineered to do exactly that, pairing robust multi-stage filters with precision plumbing so every fixture in your home or business delivers superior water quality. From compact under-sink units to whole-house solutions, our certified technicians design and install systems that seamlessly integrate with your existing pipework, ensuring minimal disruption and maximum peace of mind.
Our team doesn’t stop once the system is in place; we provide ongoing monitoring, filter replacements, and expert support to keep performance at its peak. Whether you’re safeguarding family health, protecting sensitive equipment, or aiming for better-tasting coffee, HEP is your trusted partner in water purification—bringing clarity, safety, and confidence to every drop.
FAQs
What impurities do Reliance water filtration systems remove?
Our multi-stage systems target sediment, chlorine, lead, cysts, pesticides, volatile organic compounds (VOCs), bad taste/odour, and, in reverse-osmosis (RO) models, dissolved salts (TDS), nitrates, fluoride, arsenic and some pharmaceuticals. Independent lab tests verify that each cartridge stage meets or exceeds NSF/ANSI performance standards for the listed contaminants.
How often should I replace the filters or membranes?
Typical service life is 6–12 months for sediment and carbon pre-filters, 24 months for carbon block post-filters, and 2–5 years for RO membranes (depending on feed-water quality and usage). A pressure drop, noticeable taste change, or reaching the rated gallon capacity—whichever comes first—signals replacement time. Each system ships with a maintenance schedule and colour-coded cartridges for quick swaps.
Will the filtration system work with my existing plumbing?
Yes. Reliance under-sink and whole-house units are supplied with standard ½″ or ¾″ NPT fittings, flexible braided hoses, and push-fit adapters that match typical copper, PEX, or CPVC lines. Installation requires only basic hand tools; no soldering is needed. For non-standard setups, we offer adapter kits, and our technical support can guide you or your plumber through the connection process.
What is the difference between carbon, UV and reverse-osmosis options?
• Carbon filtration physically adsorbs chlorine, organics and odours, improving taste. • UV disinfection uses ultraviolet light to inactivate bacteria, viruses and protozoa; it adds biological protection but does not remove chemicals. • Reverse osmosis forces water through a semi-permeable membrane, stripping 90-99 % of dissolved salts and heavy metals. Many customers pair RO with carbon pre/post-filters and optional UV for a comprehensive solution.
What routine maintenance does the system require?
Beyond scheduled cartridge changes, flush the system for 3–5 minutes after each filter replacement, sanitize RO storage tanks annually with a food-grade disinfectant, and check O-rings for wear. UV lamps should be cleaned every six months and replaced yearly to maintain germicidal intensity. Whole-house units may need periodic back-washing or media re-bedding, which the built-in controller will prompt automatically.
How do I choose the right capacity or model for my home or business?
Count fixtures and occupants: a 3–4 GPM under-sink RO suits a household of up to five, while an 8–12 GPM whole-house system matches 2–3 bathrooms. For commercial sites, size to peak demand (gallons per minute) and daily volume. Our online calculator factors in inlet TDS, pressure, and temperature; you can also email a recent water test and we’ll send a tailored quote within 24 hours.