Home Climate Control

HEPHome Climate Control

Home Climate Control | Thermostat Upgrades | Heating and Air Conditioning | Reliance

Bring your Reliance home into the future of comfort with thermostat upgrades from HEP. Our seasoned HVAC technicians replace outdated dials with smart, Wi-Fi enabled controls that learn your schedule, balance temperatures room-to-room, and trim energy bills—often by 10% or more. Whether you’re juggling Tennessee’s brisk mornings and balmy afternoons or just want voice-activated convenience, we tailor each install to match your existing heating and air conditioning system for seamless, reliable performance.

From the first consultation to the final app tutorial, HEP keeps the process effortless. We handle wiring, system calibration, and even rebate paperwork, so you can sit back and watch your phone become the ultimate remote control. Ready to gain precision comfort, real-time alerts, and lower utility costs? Call or click today and let our local experts fine-tune the climate in every corner of your home.

FAQs

Why should I consider upgrading to a smart or programmable thermostat with Reliance?

A modern thermostat gives you precise temperature control, remote access through a phone app, and learning algorithms that automatically adjust settings based on your schedule. Customers typically see 8–15 % savings on annual heating and cooling costs because the system runs only when it’s truly needed. Many smart models also provide maintenance reminders and energy-use reports, helping you keep your HVAC equipment in peak shape.

Will a new thermostat be compatible with my existing furnace, air conditioner, or heat pump?

In most cases, yes. Today’s thermostats are designed to work with single-stage, multi-stage, variable-speed, and even dual-fuel systems. When you book a free in-home consultation, a Reliance technician will check the control wiring, voltage, and system type to ensure you get a model that matches your equipment. If any low-voltage adapter or C-wire kit is required, we’ll include it in the estimate so there are no surprises.

How much does professional installation cost, and what’s included?

Installation costs typically range from $149 to $299, depending on the thermostat model and any extra wiring or accessories needed. The price includes removal of the old thermostat, mounting and wiring the new unit, Wi-Fi connection and app setup, programming of your preferred temperature schedule, and a demonstration of all key features. You’ll also receive a workmanship warranty from Reliance for added peace of mind.

Can I install the thermostat myself instead of hiring Reliance?

Some homeowners are comfortable with DIY installation, especially for battery-powered, low-voltage models that require only two wires. However, systems that need a common (C) wire, interact with humidifiers or ERVs, or control multi-stage equipment are best left to a licensed technician. Improper wiring can damage the thermostat or your HVAC control board—and may void equipment warranties. Professional installation also ensures the thermostat is configured for maximum energy efficiency.

Are there rebates or incentives available in Reliance’s service areas?

Yes. Many provincial and utility programs provide rebates of $50–$100 for qualifying smart thermostats that are Energy Star® certified. Reliance keeps an up-to-date list of available incentives and will help with the paperwork so you receive any rebates you’re eligible for. Some utilities also offer time-of-use demand-response credits when you allow minor temperature adjustments during peak periods, adding to your savings.

What ongoing support does Reliance offer after my thermostat upgrade?

Every thermostat we install comes with a 1-year labour warranty and the manufacturer’s parts warranty (usually 3–5 years). If you choose a Protection Plan, you’ll get priority service, parts and labour coverage for related HVAC repairs, and annual system check-ups. Our local call centre is open 24/7 to answer questions, troubleshoot connectivity issues, or schedule a technician visit at no extra charge while under warranty.

HEP
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(423) 819-7773