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Installation Services
Installation Services | Tankless Water Heater Install | Plumbing | Reliance
Imagine stepping into the shower on a crisp Reliance morning and never worrying about running out of hot water. HEP’s master plumbers make that comfort possible with a seamless tankless water heater install that fits your family’s needs and your home’s layout. Faster heat-up times, lower utility bills, and a freed-up closet or garage corner all come standard when our licensed, background-checked technicians handle the job.
From the first call to the final walkthrough, HEP keeps the process simple: transparent quotes, punctual arrivals, respectful clean-up, and a rock-solid satisfaction guarantee. Whether you’re replacing a bulky old tank or building your dream cabin on the Hiwassee, schedule your tankless water heater install today and discover why Reliance homeowners say, “Happy HEP, Happy Home!”
FAQs
What are the main advantages of installing a tankless water heater compared with a traditional storage-tank unit?
Tankless heaters only produce hot water when you open a tap, so they eliminate standby heat loss and can cut water-heating energy use by 20-40 %. They also supply virtually endless hot water, freeing you from scheduling showers or laundry around a limited tank. Because the heat exchanger is wall-mounted, you regain several square feet of floor space, and most models last 18-20 years—roughly twice the life of a conventional tank. Many customers in Reliance also appreciate the lower risk of catastrophic tank leaks.
How can I tell if my home in Reliance is suitable for a tankless water heater?
During our free in-home assessment, a licensed plumber checks three key factors: (1) Fuel and capacity—your natural-gas line or electrical service must deliver enough BTUs or amps; we can often upsize a gas line if needed. (2) Venting—tankless gas units require stainless-steel or PVC direct venting to an exterior wall or roof; we identify the best run that meets local code. (3) Water quality and flow—hard water may require a scale-reduction filter, and minimum flow rates must be met to trigger the burner. After the survey we provide a sizing calculation, upfront quote, and any code-related upgrades so you know exactly what is involved.
What is included in Reliance’s professional tankless water heater installation service?
Our turnkey package covers: • Removal and eco-friendly disposal of your old water heater • Proper sizing and model selection to match your home’s demand • All required gas-line, electrical, plumbing, and venting modifications • Mounting the unit, connecting water, gas, and condensate lines, and installing an isolation-valve service kit • Combustion analysis and leak testing • Startup, temperature calibration, and homeowner orientation • Registration of manufacturer warranty and our own one-year labour warranty. You receive a single, all-inclusive price with no surprise add-ons.
How long does installation take, and will I be without hot water during that time?
Most residential projects are completed in one day—typically 4–8 hours once any permits are in hand. Hot water is unavailable only while we disconnect the old unit and tie in the new system, usually 1–3 hours. We schedule work at your convenience and bring all fittings in advance to minimize downtime. For larger homes needing multiple units or major gas-line upgrades, we’ll advise you in advance if a second day is required.
What maintenance does a tankless system need, and do you offer service plans?
To keep peak efficiency and protect the heat exchanger, manufacturers recommend a descaling (vinegar or citric-acid flush) once a year in Reliance’s moderately hard water. The inlet screen filter should be rinsed every 6–12 months, and the combustion air inlet kept clear. We offer affordable annual maintenance packages that include descaling, gas-pressure verification, software updates, and full safety checks—plus priority scheduling and discounts on any future repairs.
Are permits or inspections required in Reliance, and do you take care of them?
Yes. Local plumbing and, for gas units, mechanical/gas permits are mandatory, and the city inspector must sign off on gas-line sizing, venting, and condensate drainage. Reliance’s team handles the entire process—filing permit applications, paying municipal fees, scheduling inspections, and supplying compliance documentation—so you stay fully code-compliant without extra effort. We also provide manufacturer and labour warranties plus optional extended coverage for long-term peace of mind.