- HEP
- Plumbing Services
Plumbing Services
Plumbing Services | Plumbing | Reliance
Whether you’re dealing with a burst pipe at dawn, planning a full bathroom remodel, or just need a stubborn drip fixed, HEP is the name Reliance residents trust. Our licensed team combines decades of hands-on experience with the latest diagnostic tech to pinpoint issues fast, then solve them even faster. From water-heater installs to sewer line inspections, we handle every aspect of plumbing so you can get back to enjoying a worry-free home.
We believe service should feel personal, so we arrive when we say we will, protect your floors with booties and drop cloths, and walk you through every option before work begins—no surprises, just crystal-clear communication. Backed by 24/7 emergency response, upfront pricing, and a 100% satisfaction guarantee, HEP delivers the kind of plumbing experience that leaves you confident, comfortable, and ready to recommend us to your neighbors.
FAQs
What plumbing services do you offer in Reliance?
We handle all residential and light–commercial plumbing needs in Reliance, including leak detection and repair, drain cleaning, water-heater installation and repair (tank and tankless), sewer line inspection and replacement, fixture upgrades, water-pressure issues, and new-construction or remodel rough-ins. If it carries fresh water in or waste water out, we can install, service, or replace it.
Are you licensed and insured to work in Reliance?
Yes. Our company holds a current State of Texas Master Plumbing License and is fully insured for both liability and workers’ compensation. All field technicians have completed background checks, ongoing safety training, and manufacturer-certification courses to ensure every job meets local code and industry best practices.
Do you provide 24/7 emergency plumbing service?
Absolutely. Burst pipes, sewage backups, and water-heater failures don’t wait for business hours, so neither do we. Our emergency line is staffed around the clock, and a certified plumber can typically be dispatched anywhere in Reliance within 60 minutes. Up-front emergency rates are quoted before any work begins.
How do your pricing and estimates work?
For most jobs we offer free, no-obligation on-site estimates. After inspecting the problem we present a flat-rate price that includes parts, labor, and tax—so you know the total before we start. We also offer transparent hourly rates for exploratory work and financing options for larger projects such as whole-house repipes or tankless water-heater conversions.
What brands and materials do you use?
We install nationally recognized, warranty-backed brands such as Moen, Delta, Kohler, Bradford White, Rheem, and Navien. PEX-A, type-L copper, and schedule-40 PVC/CPVC are our standard piping materials, selected according to application and local code. We keep most common parts stocked on our service trucks to minimize return visits.
How can I prevent plumbing problems between service calls?
• Avoid pouring grease, coffee grounds, or fibrous foods down the kitchen drain. • Install mesh strainers in shower and sink drains to catch hair and debris. • Flush only toilet paper—no wipes, cotton balls, or hygiene products. • Have your water heater flushed annually to remove sediment. • Check under sinks and around toilets monthly for signs of moisture. • Know where your main shut-off valve is located so you can stop water quickly in an emergency. Following these tips will reduce clogs, leaks, and costly repairs, but if something does go wrong, our Reliance plumbers are just a call away.