Underlying Issue
Underlying Issue | Main Line Issues | Plumbing | Reliance
At HEP in Reliance, we understand how quickly household routines grind to a halt when main line issues strike. One hidden break, root invasion, or stubborn clog in the primary sewer line can lead to slow drains, foul odors, or even unexpected backups—turning ordinary days into stressful ordeals.
Our certified plumbers combine high-resolution camera inspections with years of trenchless repair expertise to locate and eliminate the problem without unnecessary digging or downtime. From precision hydro-jetting to durable pipe-lining solutions, we offer transparent pricing and workmanship you can trust, putting those main line issues—and the headaches they cause—firmly in the past.
FAQs
What are the most common signs of a main water line problem?
Typical indicators include a sudden drop in water pressure throughout the house, unexplained soggy or flooded areas in the yard, discolored or rusty water, unusually high water bills, and audible hissing or gurgling sounds near the main shut-off valve. If you notice any of these, contact Reliance immediately for an inspection.
How does Reliance diagnose a main line issue?
Our technicians start with a visual inspection, then use electronic leak detection and pipe-tracing equipment to locate potential breaks. For sewer mains, we insert a high-resolution, waterproof camera to view the pipe interior in real time. This non-invasive approach pinpoints the problem’s location, type, and severity so we can recommend the most effective repair.
What repair options do you offer for damaged main lines?
Depending on pipe material, age, and damage extent, we provide spot repairs, full line replacements, and trenchless solutions such as pipe bursting and cured-in-place pipe (CIPP) relining. Trenchless methods minimize yard disruption and often shorten project timelines compared to traditional excavation.
How long does a main line repair or replacement usually take?
Small spot repairs can be completed the same day. Trenchless replacements typically take one to two days, including setup and restoration. Full excavations may require three to five days, especially if permits, utility markings, or extensive landscaping work are involved. After the diagnostic visit, we give you a detailed schedule before work begins.
Will my yard or driveway be destroyed during the repair?
Reliance prioritizes minimally invasive techniques. Whenever feasible, we use trenchless technology that only needs one or two small access holes. If excavation is unavoidable, we carefully remove and later restore sod, concrete, or pavers. Our crews photograph pre-existing conditions and perform cleanup and basic site restoration once the job is finished.
How can I prevent future main line issues?
Have your main line inspected every two to three years, especially if your home is over 30 years old or has mature trees whose roots can infiltrate pipes. Avoid flushing wipes, grease, and other non-degradable items down drains. Consider installing a pressure-reducing valve if your water pressure exceeds 80 psi. Finally, address minor leaks promptly—small problems left unchecked often turn into major main line failures.