- HEP
- Unrivaled Comfort
Unrivaled Comfort
Unrivaled Comfort | Heating and Air Conditioning | Reliance
From the first brisk morning of fall to the height of a sweltering summer afternoon, HEP keeps Reliance families wrapped in perfect indoor comfort. Our certified technicians pair state-of-the-art diagnostics with genuine hometown care, tuning every system so precisely that you feel the difference the moment you walk through the door. With transparent pricing, same-day service, and a satisfaction guarantee, we make stay-at-home days feel like a luxury retreat.
Whether you’re upgrading an aging furnace, installing a whisper-quiet heat pump, or calling at midnight for emergency repair, our team arrives ready to restore calm to your life and efficiency to your wallet. Discover why neighbors across Polk County trust HEP for heating and air conditioning that’s truly unrivaled in comfort, performance, and peace of mind.
FAQs
What sets Reliance’s Unrivaled Comfort Heating & Air Conditioning services apart from other HVAC providers?
We combine highly trained, NATE-certified technicians with premium equipment from leading manufacturers, offer 24/7 emergency response without overtime fees, and back every installation with a 100% satisfaction guarantee. Our Comfort-First approach means each system is custom-designed for your home’s layout, insulation level, and lifestyle, ensuring superior efficiency, quiet operation, and year-round reliability.
How often should I schedule maintenance for my furnace or air conditioner?
For optimum performance and to keep manufacturer warranties valid, we recommend professional maintenance twice a year—once in the fall for your heating system and once in the spring for your cooling system. During a Reliance Comfort Tune-Up, we clean heat exchangers and coils, test safety controls, calibrate thermostats, replace or clean filters, check refrigerant charge, tighten electrical connections, and document any emerging issues before they become costly repairs.
What financing options or rebates are available for new HVAC installations in Reliance?
We partner with multiple lenders to provide 0% APR financing for up to 60 months on qualifying systems, and we handle all paperwork for state, utility, and federal incentives. Many high-efficiency furnaces, air conditioners, and heat pumps qualify for up to $2,000 in Inflation Reduction Act tax credits plus local utility rebates that can total $500–$1,200. Our comfort advisors will present all available programs up front so you can choose the most affordable path.
Which energy-efficient products do you offer to lower my monthly utility bills?
Our lineup includes variable-speed gas furnaces (98% AFUE), inverter-driven heat pumps (up to 22 SEER2), ENERGY STAR ductless mini-splits, smart Wi-Fi thermostats that learn your habits, and high-performance insulation and duct-sealing services. We perform a free energy analysis to identify the best mix of equipment and building upgrades, often reducing heating and cooling costs by 25–40% while enhancing comfort and quietness.
How do I know what size HVAC system is right for my home?
Reliance completes a comprehensive Manual J load calculation on every replacement or new construction project. This engineering process measures square footage, insulation R-values, window orientation, infiltration rates, and internal heat gains to determine exact BTU requirements. Correct sizing prevents short-cycling, maintains balanced humidity, maximizes efficiency, and extends equipment life. We’ll share the calculation results with you so you understand the rationale behind our equipment recommendation.
Can you improve my indoor air quality along with heating and cooling?
Absolutely. We offer whole-home air purification systems with hospital-grade HEPA filtration, UV-C germicidal lights that neutralize viruses and bacteria, and balanced energy recovery ventilators (ERVs) that bring in fresh, filtered air while capturing heat or coolness from outgoing air. We also install humidifiers and dehumidifiers to keep relative humidity in the ideal 35–50% range, reducing allergens, protecting woodwork, and making your HVAC system feel more comfortable at lower energy settings.