- HEP
- Expert Team
Expert Team
Expert Team | Heating and Air Conditioning | Reliance
In Reliance, homeowners and businesses turn to HEP’s expert team for dependable comfort all year round. Our seasoned technicians bring decades of know-how to every furnace tune-up, heat pump installation, and AC rescue, combining small-town courtesy with cutting-edge diagnostics. We arrive when promised, protect your floors with booties, and explain your options in plain language—because you deserve transparency as crisp as the mountain air.
From emergency fixes at 2 a.m. to energy-saving maintenance plans that keep utility bills in check, we treat every job like it’s happening in our own home. If you’re ready for reliable heating and air conditioning performance that stands up to Reliance’s hottest summers and chilliest winters, give HEP a call and feel the difference a truly dedicated crew can make.
FAQs
What HVAC services does your expert team provide in Reliance?
We offer a full suite of residential and light-commercial heating, ventilation, and air-conditioning (HVAC) services in Reliance. These include new system design and installation, emergency repairs, routine maintenance, indoor air-quality solutions (filtration, humidification, and ventilation systems), ductwork inspection and sealing, smart thermostat integration, and energy-efficiency upgrades. Whether you need a high-efficiency furnace, central air conditioner, heat pump, or ductless mini-split, our certified technicians have the training and equipment to handle the job from start to finish.
How often should I schedule maintenance for my heating and cooling equipment?
For optimal performance and warranty compliance, we recommend professional maintenance twice a year—once in the spring for your cooling system and once in the fall for your heating system. These tune-ups include cleaning coils or burners, checking refrigerant levels, tightening electrical connections, testing safety controls, and verifying airflow. Regular service helps prevent breakdowns, maintains energy efficiency, extends equipment life, and keeps manufacturer warranties valid.
What are the common signs that my HVAC system needs repair or replacement?
Key indicators include: uneven temperatures between rooms, rising utility bills despite normal usage, frequent cycling on and off, unusual noises (grinding, banging, or squealing), persistent odors, excessive dust, or humidity issues. Systems older than 10–15 years that require costly repairs or use outdated refrigerants may be better candidates for replacement with a modern, energy-efficient model. Our technicians can perform a thorough assessment and recommend the most cost-effective solution.
Do you install energy-efficient HVAC equipment, and how much can it save me?
Yes. We carry high-efficiency furnaces (up to 98% AFUE) and air conditioners/heat pumps with SEER2 ratings of 16–25. Upgrading from a 10 SEER unit to an 18 SEER model can cut cooling costs by roughly 40%, while a 98% AFUE furnace can reduce heating bills by up to 30% compared with older 80% units. In addition to lower energy bills, efficient equipment often qualifies for utility rebates and federal or provincial tax credits, further accelerating payback.
What financing or rebate options are available for new HVAC installations in Reliance?
We offer flexible financing plans with low- or no-interest terms, subject to approved credit, so you can spread the cost of a new system over 12–120 months. Our team also helps you capture available incentives, such as manufacturer promotional rebates, local utility rebates for high-efficiency equipment, and federal or provincial tax credits for ENERGY STAR®-qualified systems. We handle the paperwork to ensure you receive every dollar of savings you’re entitled to.
Are your technicians licensed, and what safety protocols do they follow?
All of our field personnel are fully licensed, insured, and background-checked. Technicians hold NATE, EPA 608, and relevant state/provincial HVAC certifications, ensuring they are qualified to service all major equipment brands. We adhere to strict safety guidelines, including lock-out/tag-out procedures, personal protective equipment (PPE), and up-to-date COVID-19 precautions. We also carry comprehensive liability and workers’ compensation insurance for your peace of mind.