Expert Solutions
Expert Solutions | Emergency Plumbing | Plumbing | Reliance
When a burst pipe floods your basement at 2 a.m. or a water heater fails just before a holiday weekend, you need more than a quick fix—you need seasoned pros who arrive fast and do the job right the first time. HEP’s Expert Solutions Plumbing team has long been Reliance’s go-to crew for emergency plumbing, dispatching licensed technicians around the clock with fully stocked vans and cutting-edge diagnostic tools. From frozen lines and overflowing toilets to stubborn drain clogs, we restore comfort and safety to your home with transparent upfront pricing and workmanship backed by iron-clad guarantees.
One call puts our 24/7 hotline in motion; within minutes you’ll receive an exact ETA and real-time updates until our plumber knocks on your door. We treat every customer like a neighbor—because here in Reliance, you are. Let HEP handle the stress, clean up the mess, and get your water flowing freely again so you can get back to what matters most. When minutes count, choose the local team that never clocks out: HEP’s emergency plumbing experts.
FAQs
How quickly can your emergency plumbers reach my property in Reliance?
Because we keep fully stocked service vans positioned throughout Reliance, our on-call technicians can usually be at your door within 60 minutes of your call—often sooner for addresses inside city limits. As soon as you contact our dispatch line, the closest available crew is routed to your location and you’ll receive a live ETA text so you know exactly when help will arrive.
What kinds of problems are considered plumbing emergencies?
Any situation that threatens property damage, health, or continuous water loss is treated as an emergency. Typical examples include burst or frozen pipes, sewage backups, major leaks, overflowing toilets, complete water-heater failure, gas-line leaks, and drains that are totally clogged and causing flooding. If you’re unsure, err on the side of caution and call—our team will assess by phone and advise whether immediate service is recommended.
Are your emergency plumbing services really available 24/7, even on weekends and holidays?
Yes. Expert Solutions Plumbing staffs a rotating crew of licensed plumbers and dispatch coordinators around the clock—24 hours a day, 365 days a year. Nights, weekends, and public holidays have the same rapid response standard as regular business hours, so you never have to wait until morning to protect your home or business.
How much does an emergency service call cost, and do you provide upfront pricing?
We charge a small, flat after-hours dispatch fee that covers travel and priority scheduling. Once the plumber has inspected the problem, you’ll receive a written, itemized quote before any repair begins. Our pricing is transparent, with no hidden labor or material surcharges, and all work is backed by a satisfaction guarantee. If the situation can safely wait until regular hours, we’ll tell you so and waive the emergency fee.
Are your emergency plumbers licensed, insured, and background-checked?
Absolutely. Every technician holds a Wyoming Journeyman or Master Plumbing license, maintains current liability and workers-comp insurance, and passes annual background and drug screenings. We also require ongoing technical and safety training, so you can feel confident letting our team into your home at any hour.
What can I do to minimize damage while waiting for the plumber to arrive?
1) Shut off the main water supply valve or the localized shut-off near the fixture to stop active leaks. 2) Turn off the water heater’s power or gas supply if the tank is leaking. 3) Open faucets at the lowest level of the building to drain excess water and relieve pressure. 4) Move electronics, furniture, and valuables away from the affected area. 5) Place buckets or towels to catch dripping water and switch off electricity to flooded zones if it’s safe to do so. These actions can significantly limit water damage until our technician takes over.