Highest Quality Standards
Highest Quality Standards | Electrical Outlets | Electrical | Reliance
At HEP Reliance we understand that the small details power the biggest moments. That’s why our highest-quality standards line of electrical outlets is engineered to deliver flawless performance, sleek aesthetics, and lasting durability—whether you’re renovating a modern condo or specifying components for a large commercial build. Each unit is rigorously tested to exceed industry safety benchmarks, offering surge protection, tamper resistance, and a secure fit that feels premium the instant you plug in.
Choose from a curated selection of styles, colors, and smart-ready configurations, all designed to integrate seamlessly with today’s connected lifestyles. Backed by HEP’s trusted warranty and local Reliance support, these electrical outlets give homeowners peace of mind and professionals a product they can specify with confidence. Upgrade once, enjoy for years—power perfected starts here.
FAQs
What makes Reliance electrical outlets stand out in terms of quality?
Reliance electrical outlets are manufactured with premium, flame-retardant thermoplastics and corrosion-resistant brass contacts, ensuring exceptional durability and conductivity. Each outlet undergoes 100 % automated testing for dielectric strength, grounding continuity, and mechanical endurance before leaving the factory. These rigorous procedures exceed both UL and IEC standards, guaranteeing long-lasting performance in residential, commercial, and industrial environments.
Which safety certifications do Reliance outlets carry?
All Reliance outlets are UL-listed and CSA-certified, indicating compliance with strict North American safety standards. In addition, select models bear IEC/EN 60884 markings for global applications and RoHS/REACH declarations confirming they are free from hazardous substances. Every batch is traceable through a unique serial code, allowing quick verification of certification reports online.
Are Reliance outlets compatible with different voltages and plug types?
Yes. Reliance offers a comprehensive catalog that includes 15 A/125 V NEMA 5-15, 20 A/125 V NEMA 5-20, 250 V NEMA 6-20, and combination USB-A/USB-C charging outlets. For international projects, we supply Type C, Type G, and multi-standard receptacles rated up to 250 V. Always match the outlet rating with the circuit breaker and wiring gauge to ensure safe operation.
How should I install a Reliance high-quality outlet to maintain its safety features?
Turn off power at the breaker panel and confirm with a voltage tester before beginning. Strip conductors to the recommended 14 mm length, then clamp the hot (black), neutral (white), and ground (green or bare) wires into the clearly labeled, back-wired terminals. Torque screws to 14–16 in-lb as specified in the installation guide. Use a UL-approved wall box and secure the outlet flush with the wall to avoid stress on wiring. If you are unfamiliar with electrical work, hire a licensed electrician.
What warranty and customer support does Reliance provide for its outlets?
Reliance outlets come with a limited lifetime warranty covering defects in materials and workmanship under normal use. If an outlet fails, simply contact our toll-free support line or submit a claim through the Reliance website with proof of purchase and the serial number. We offer advanced replacement within 72 hours for verified warranty claims and provide live technical assistance Monday–Saturday, 8 AM–8 PM EST.
How can I maintain Reliance outlets and troubleshoot common issues?
Periodically inspect outlets for discoloration, loose faceplates, or abnormal heat —signs of overload or poor connections. Vacuum or gently blow out dust to prevent arcing. If a receptacle stops working, first check the circuit breaker and any GFCI upstream. For USB outlets, verify that the total charging load does not exceed the rated 3.4 A. Should problems persist, disconnect power and use a multimeter to test voltage. Contact Reliance technical support with your outlet serial number for guided troubleshooting or replacement options.