Technical Know-how
Technical Know-how | Drain Opening | Plumbing | Reliance
Whether it’s a sluggish sink, a gurgling shower, or a critical backup threatening production floors, HEP’s technical know-how turns every drain opening into a fast, clean win. Our certified plumbers arrive equipped with high-pressure jetters, CCTV inspection cams, and years of industrial-grade problem-solving, restoring full flow without guesswork or mess. From the moment you schedule, a real-time tracking app keeps you informed until the last drop swirls away.
Behind the scenes, proprietary diagnostic software logs pipe condition data so future service is proactive, not reactive. That means fewer emergencies, lower maintenance costs, and a greener footprint for your facility. Trust HEP and enjoy the confidence that comes from Reliance-backed workmanship, 24/7 response, and a solution engineered to keep your operations—and your people—moving.
FAQs
What are the most common signs that I need professional drain-opening services?
Slow water drainage, gurgling sounds, unpleasant odours, recurring clogs, water backing up into sinks, tubs or floor drains, and visible sewage around clean-outs all indicate that a blockage has moved beyond the reach of household plungers or store-bought chemicals. If you notice any of these symptoms—especially more than one at the same time—schedule a professional inspection before the problem escalates into a full obstruction or pipe damage.
Which drain-opening techniques does Reliance use and how do they work?
Our technicians select the safest, most effective method for your specific blockage: 1. Mechanical augering (drain snaking): A flexible steel cable cuts through hair, soaps, grease and paper obstructions up to 100 ft from the clean-out. 2. High-pressure hydro-jetting: A 3,000–4,000 psi water jet scours the pipe wall, flushing out sludge, scale and tree-root fragments without chemicals. 3. CCTV camera inspection: We thread a waterproof camera inside the line to locate the clog, verify its removal and assess pipe condition. 4. Enzymatic treatment: Environmentally safe bio-enzymes may be applied after opening to digest residual organic matter and reduce odours. 5. Spot pipe repair or replacement: If the camera shows collapsed or heavily corroded sections, we can quote trenchless or traditional repair options on the spot.
Are chemical drain cleaners safe to use before calling Reliance?
Over-the-counter chemical cleaners are formulated with strong caustic or acidic agents that can generate excessive heat, crack PVC fittings, corrode metal piping and deteriorate rubber gaskets. They may also create toxic fumes that linger in poorly ventilated spaces. In addition, once poured, these chemicals remain in the line and become a hazard to our technicians when we introduce mechanical equipment. For your safety and ours, we recommend skipping harsh chemicals and choosing mechanical or enzymatic solutions, or calling us directly for a professional assessment.
How can I prevent future drain clogs after the service?
• Install hair and food catchers in sinks, showers and tubs. • Dispose of fats, oils and grease (FOG) in a sealed container—never down the drain. • Run hot water for 15–20 seconds after each use of the kitchen sink and monthly add an enzyme-based maintenance product. • Avoid flushing wipes, diapers, cotton swabs and other non-dissolving items; only toilet paper is flush-safe. • Schedule an annual camera inspection and hydro-jetting for commercial kitchens or homes with mature trees whose roots tend to invade sewer lines.
Will the drain-opening process create a mess or disrupt my household or business operations?
Our technicians arrive with drop cloths, protective shoe covers and a self-contained work area setup. Water extraction tools and HEPA-filtered wet vacs are on hand to handle any splash-back. For commercial clients, we can perform service during off-peak hours and isolate the affected drainage branch so that the rest of your facility remains functional. In most residential jobs, the process takes 60–90 minutes and requires only a brief water shut-off during testing and cleanup.
How is the cost of a Reliance drain-opening service determined?
Pricing is based on three factors: (1) access—whether a convenient clean-out is available or we must remove a fixture; (2) blockage severity—simple clogs solved with a standard auger are less expensive than root intrusions that require hydro-jetting; and (3) pipe length and diameter. We provide upfront, flat-rate quotes before any work starts, so you know exactly what you’ll pay. Post-service, we include a complimentary camera verification recording and preventive maintenance recommendations at no additional charge.