Experienced Team
Experienced Team | Drain Opening | Plumbing | Reliance
When your sink starts gurgling or the shower water rises around your ankles, you need a trusted crew that treats every pipe like it’s their own. HEP’s experienced team brings decades of know-how to Reliance homes and businesses, combining state-of-the-art equipment with old-fashioned craftsmanship. From stubborn kitchen clogs to main-line backups, our specialists diagnose and solve problems fast, keeping disruption to a minimum while protecting your fixtures, flooring, and peace of mind.
Our signature drain opening service is available 24/7, backed by transparent pricing and a satisfaction guarantee. One quick call and a friendly, uniformed technician will arrive ready to clear the blockage, inspect for hidden issues, and offer tips to keep everything flowing freely. Trust HEP to turn a messy inconvenience into a smooth-running system—so you can get back to what matters most.
FAQs
What warning signs indicate that I should call Reliance for professional drain opening?
Slow-moving water, recurring clogs, gurgling sounds, unpleasant odours, water backing up in other fixtures (e.g., a toilet bubble when a sink drains), or the presence of fruit flies are all clues that a blockage has formed deeper in the system. If plunging or a household auger only provides temporary relief, it is time to bring in our trained technicians to diagnose and clear the obstruction before it damages pipes or causes flooding.
Which drain-clearing techniques does the Reliance plumbing team use?
Our experienced plumbers select the safest, most effective method for each situation: (1) Mechanical cable (rooter) machines to break up and retrieve hair, grease, or roots; (2) High-pressure hydro-jetting that scours pipe walls with water up to 4,000 psi, ideal for heavy scale or grease build-up; (3) Enzymatic or bio-cleaning agents to digest organic matter without harsh chemicals; (4) Camera inspection to locate and verify removal of the blockage; and (5) Spot repairs or pipe section replacement when the clog is caused by collapsed or corroded lines.
Is it safe to pour chemical drain cleaners before calling Reliance?
We do not recommend it. Store-bought chemical cleaners generate heat and caustic by-products that can weaken PVC joints, corrode older metal piping, and harm septic systems. They also pose burn hazards to homeowners and our technicians who later work on the line. Professional mechanical or hydro-jetting methods clear clogs more thoroughly without risking pipe damage or environmental harm.
How fast can Reliance respond to a drain or sewer emergency?
For most addresses within our service area we provide same-day service, with 24/7 emergency dispatch available for severe backups or flooding. Dispatchers route the nearest equipped crew, and our fully stocked service vans allow us to resolve over 90 % of drain issues in a single visit. Response times average 60–90 minutes for true emergencies.
Does Reliance offer preventive maintenance to stop drains from clogging again?
Yes. We provide scheduled hydro-jetting and camera inspections for residential, commercial, and multifamily properties. Regular servicing removes grease, soap, and mineral build-up before it hardens, extends pipe life, and keeps critical lines compliant with health codes. Customers who enroll in our maintenance plan receive priority scheduling, discounted rates, and documented video reports after each service.
How is the cost of professional drain opening determined?
Pricing depends on the location of the clog (fixture trap vs. main line), accessibility (basement clean-out vs. rooftop vent), severity, and the method required. Simple residential clogs usually fall within a flat rate, while extensive root intrusion, collapsed pipes, or after-hours emergencies are quoted after on-site assessment. We provide a clear, written estimate before any work begins, and all drain openings are backed by our workmanship guarantee.