Industry Expertise
Industry Expertise | Commercial Plumbing | Plumbing | Reliance
From bustling retail complexes to mission-critical healthcare facilities, HEP has become the trusted partner for commercial plumbing solutions across Reliance. Our licensed technicians combine decades of field experience with the latest water-saving technologies, delivering systems that run quietly, efficiently, and code-compliant from day one. Whether we’re designing a new high-rise installation or performing a midnight re-pipe to keep your operations uninterrupted, we treat every project as a showcase of craftsmanship and accountability.
Clients appreciate our transparent budgeting, BIM-driven planning, and 24/7 emergency response that keeps downtime to a minimum and reputations intact. Backed by a robust safety culture and a fleet ready to mobilize at a moment’s notice, HEP transforms plumbing from a behind-the-walls concern into a strategic asset—saving you time, money, and plenty of headaches. Let’s build the water and waste systems that future-proof your property today.
FAQs
What types of commercial properties do you service in Reliance?
Our commercial plumbing team is equipped to handle plumbing systems in a wide range of facilities, including office buildings, retail centres, restaurants, hotels, healthcare clinics, industrial warehouses, educational institutions, and multi-unit residential complexes. Whether your property is a small storefront or a large industrial plant, we have the equipment and experience to keep your plumbing operating safely and efficiently.
Are your commercial plumbers licensed, insured, and certified?
Yes. Every technician on our commercial crew holds a current state plumbing licence, carries full public liability and Workers’ Compensation insurance, and maintains up-to-date certifications for backflow prevention, confined-space entry, and workplace health & safety. Copies of licences and insurance certificates are available on request for your records or compliance audits.
How fast can you respond to an emergency plumbing problem at my business?
We provide a 24/7 emergency call-out service across Reliance with a guaranteed response time of two hours or less for critical issues such as burst pipes, major leaks, sewer backups, or gas leaks. Our dispatch team uses GPS-tracked vehicles to send the nearest qualified plumber, ensuring your downtime is minimised and safety risks are addressed immediately.
Can you work after hours or during scheduled shutdowns to avoid disrupting my operations?
Absolutely. We routinely schedule night, weekend, and holiday work to accommodate businesses that cannot afford daytime interruptions. For larger projects, we coordinate with facility managers to create a phased plan that fits around shift changes, peak customer periods, or planned shutdown windows, keeping your staff and patrons undisturbed.
Do you offer preventative maintenance programs for commercial plumbing systems?
Yes. Our preventative maintenance plans include scheduled inspections, drain and grease trap cleaning, water heater servicing, backflow testing, and system performance reporting. Regular maintenance helps you comply with health codes, extend equipment life, and prevent costly emergency repairs. Plans are customised to your facility’s size, water usage, and regulatory requirements.
How do you ensure compliance with Reliance building codes and commercial plumbing regulations?
We stay current with all local, state, and national plumbing codes as well as industry standards such as AS/NZS 3500. Before each project, we review the building’s existing permits, obtain any required approvals, and submit detailed plans to the municipal plumbing inspector when needed. Our work is fully documented and tested, and we provide completion certificates and compliance reports to streamline your record-keeping and future inspections.