Ultimate Comfort
Ultimate Comfort | Air Conditioning | Heating and Air Conditioning | Reliance
When the summer sun cranks up the heat in Reliance, HEP’s Ultimate Comfort team turns every home into a cool, calm retreat. Our certified technicians bring decades of expertise, precision tools, and a friendly smile to every visit, ensuring your air conditioning system runs whisper-quiet and wallet-light. From emergency repairs to smart-thermostat upgrades, we fine-tune performance so you can savor crisp, refreshing indoor air without a second thought.
Customers choose HEP because we treat comfort like a promise, not a luxury. We offer transparent pricing, industry-leading warranties, and energy-saving solutions that lower monthly bills while shrinking your carbon footprint. Whether you need a brand-new installation or a quick seasonal tune-up, trust our local, 24/7 crew to deliver reliable air conditioning service that keeps Reliance relaxing all year long.
FAQs
What types of air conditioning systems do you install in Reliance homes?
We install a full range of systems, including high-efficiency central air conditioners, ductless mini-splits, heat pumps, and packaged rooftop units for larger residences. Our comfort advisors evaluate your home’s size, existing ductwork, insulation level, and budget to recommend the ideal system that delivers maximum comfort at the lowest operating cost.
How do I know what size air conditioner my house needs?
Proper sizing is determined through a Manual J load calculation, which factors in square footage, window efficiency, insulation values, occupancy, and local Reliance climate data. Oversized units short-cycle, wasting energy and reducing humidity control, while undersized units struggle on peak-heat days. Our technicians perform the calculation during your in-home consultation so you get the right capacity on the first install.
What maintenance is required to keep my AC running efficiently?
At minimum, replace or wash filters every 30–60 days, keep outdoor condenser coils free of debris, and ensure supply/return vents are unblocked. Once a year schedule our Ultimate Comfort Tune-Up, which includes refrigerant level checks, electrical testing, deep coil cleaning, drain-line flush, and thermostat calibration. Regular maintenance can cut energy use by up to 20 % and extend equipment life by several years.
How energy-efficient are the systems you offer, and will they lower my utility bills?
We carry units ranging from 14.3 SEER2 (meeting the latest federal standard) up to 26 SEER2 inverter-driven models. Upgrading from a 10-SEER system that’s 15+ years old to an 18-SEER2 model can reduce cooling costs by roughly 40 %. We’ll provide a personalized savings estimate based on your current bills and local Reliance electricity rates so you can see the payback period before you decide.
Do you offer financing or rebate assistance for new installations?
Yes. We partner with multiple lenders to provide zero-down, low-interest financing plans ranging from 12 to 120 months. We also handle all paperwork for manufacturer rebates, provincial energy-efficiency incentives, and any available utility company bill credits, ensuring you receive every dollar of savings without the hassle.
What warranty and post-installation support can I expect?
Most systems come with a 10-year parts warranty and we include a 2-year labour warranty at no extra cost. You can extend labour coverage to 10 years through our Ultimate Comfort Protection Plan, which also provides priority service, waived diagnostic fees, and annual maintenance visits. Our 24/7 emergency hotline means a certified technician is always on call should you need assistance.