Pure Water
Pure Water | Water Purification | Plumbing | Pikeville
Imagine turning on your tap in Pikeville and knowing, without a doubt, that every drop is crisp, clean, and safe. HEP’s Pure Water Plumbing team brings decades of expertise, advanced filtration technology, and a neighbor-next-door attitude to each home we serve. From removing hard minerals that dull your dishes to extracting chlorine, sediment, and unseen contaminants that can affect your family’s health, our comprehensive water purification solutions are tailored to the unique conditions of Eastern Kentucky’s water supply. We test, design, and install systems that fit seamlessly under your sink or treat the whole house, so you can enjoy pure hydration, brighter laundry, and longer-lasting appliances—all powered by transparent pricing and a service guarantee you can trust.
Whether you’re dealing with strange tastes, cloudy glassware, or simply want peace of mind, HEP makes upgrading effortless. Our licensed plumbers handle everything from the first water analysis to routine filter changes, and we’re always just a phone call away for emergency support. Discover how simple, reliable, and affordable pure water can be—schedule your free consultation today and let HEP bring world-class water purification straight to your Pikeville home.
FAQs
What contaminants are most common in Pikeville’s water supply, and how does your purification equipment remove them?
Pikeville’s municipal water routinely meets federal safety standards, but residents often report elevated levels of chlorine taste/odor, hardness minerals (calcium and magnesium), iron, and trace sediment from aging distribution pipes. For homes that rely on private wells, we also see sulfur (rotten-egg smell) and occasional bacterial activity. Our multi-stage purification packages address each issue: 5-micron sediment pre-filters trap rust and sand, catalytic carbon blocks strip chlorine and volatile organic compounds (VOCs), high-capacity ion-exchange softeners eliminate hardness, and optional ultraviolet (UV) or reverse-osmosis (RO) modules neutralize bacteria and dissolve up to 99% of dissolved solids. By tailoring these stages to your water test, we deliver crisp, odor-free water at every tap.
Which types of water treatment systems do you install for Pikeville homeowners and businesses?
We stock and service a full line of NSF-certified equipment, including: • Whole-house carbon filtration systems for municipal water. • Ion-exchange water softeners (metered and demand-initiated models). • Point-of-use reverse-osmosis (RO) drinking stations with 4–6 purification stages. • UV disinfection reactors for well or spring water. • Iron/sulfur removal filters that use air-injection oxidation. • Combination units that integrate softening, filtration, and UV in one compact cabinet—ideal for tight crawl spaces common in Pikeville homes. Each system is plumbed with bypass valves for easy service and can be paired with smart monitors that alert you to cartridge changes on your phone.
How do I know which water purification system is right for my property?
We start with a complimentary on-site water analysis that checks hardness, total dissolved solids (TDS), iron, pH, chlorine, and bacteria (if requested). We also inspect your plumbing configuration, available space, flow rate, and peak demand. Using this data—and your goals, such as better coffee taste or scale-free fixtures—we generate a written proposal with side-by-side equipment options, upfront pricing, and operating costs. Because every Pikeville neighborhood has slightly different water chemistry, this personalized approach prevents over- or under-sizing and ensures you get only the components you need.
What kind of maintenance will my purification system require, and can I do it myself?
Most whole-house systems are low-touch: sediment and carbon cartridges are swapped every 6–12 months, and softener brine tanks simply need pellet salt top-ups every 4–6 weeks. RO membranes last 2–3 years, while UV lamps are replaced annually. If you’re handy, we’ll show you how to do these tasks yourself; otherwise, we offer a worry-free service plan that includes annual testing, filter changes, sanitization, and a written performance report. Regular maintenance protects your warranty and keeps your water quality consistent year-round.
Will installing a purification system reduce my water pressure or damage my existing plumbing?
When sized correctly, pressure loss is usually less than 3–5 psi—imperceptible in most homes. We install systems with high-flow control valves and media tanks rated for your peak demand (showers, laundry, and dishwasher running together). All connections are made with lead-free brass or PEX to meet Kentucky plumbing codes, and we include thermal expansion protection where required. In fact, removing hardness and iron actually prolongs the life of water heaters, faucets, and appliances by preventing scale buildup and corrosion.
Do you offer professional water testing and what does the process involve?
Yes. For city water customers, we perform an in-home quick test (15 minutes) covering hardness, chlorine, iron, pH, and TDS at no charge. If more detailed analysis is needed—like lead, pesticides, or coliform bacteria—we collect samples according to EPA chain-of-custody protocols and send them to a certified laboratory in Lexington; results typically return within 5 business days. You’ll receive a clear report, explanation of each parameter, and recommendations (if any) for treatment. The lab fee is credited toward any system purchased within 60 days.